iTunes can't connect to your iPhone? This is a real fix!

All iPhone users use iTunes software on Windows system to transfer files, images, videos, etc. from iPhone in order to clear storage space. In addition, iTunes also helps restore and update iPhone software.

Recently, several reports have been circulating on the internet explaining the issue faced by iPhone users where iTunes fails to connect to their iPhone no matter how many times they try. Outdated iTunes software, Windows software or iPhone iOS software may cause this problem. In addition, if the lightning cable connected to the Windows PC used to connect the iPhone fails, it will cause corresponding problems.

Don’t worry if you are also facing similar issue as we have done extensive research on this issue and provided a series of solutions below.

Initial Fixes to Try

If you are using a Windows PC, try installing the iTunes app from the iTunes Microsoft Store on your computer instead of the iTunes software.

Fix 1 – Check the lightning cable

If the lightning cable is broken or damaged, you may not be able to connect your iPhone to any Windows system for some reason. So, due to this reason, you may face this issue. You can try replacing the lightning cable and try again.

Many people find that the problem is with the USB port, which causes problems. Therefore, we can test the USB port by using a new lightning cable, purchased from the Apple Store. If you find problems with your USB ports, fix them.

NOTE – Some iPhone users have flipped the lightning cable and tried connecting to iTunes, and they had success. Therefore, we recommend this.

Fix 2 – Try Restarting iPhone and Windows PC

Frequently occurring issues are caused due to internal glitches in iPhone and Windows PC. This problem can be easily corrected by simply restarting these devices.

In view of this, we recommend users to try restarting their iPhone and Windows PC. After restarting, check if iTunes is able to connect to the iPhone.

Fix 3 – Check if Apple Mobile Device Support is Installed

Step 1: To check if Apple Mobile Device Support is installed, open the Uninstall a Program wizard.

Step 2: To do this, press the Window and R keys simultaneously to open the Run dialog box.

Step 3: After opening, type appwiz.cpl in the text box and press Enter.

Step 4: This will open the Program and Features Uninstaller wizard.

Step 5: Here you will see all the programs installed on your Windows system listed.

Step 6: Check whether the "Apple Mobile Device Support" software is installed.

Step 7: If not, you must try to update iTunes on your system.

Step 8: If you installed iTunes from Microsoft store, please uninstall it and install it from Apple official website.

Step 9: To uninstall iTunes, press the "Settings" app at the same time.

Step 10: Now click on the Applications option in the left panel menu and then click on the Installed Applications## on the right #",As follows.

Step 11: Search for the

iTunes application and click on the Three dots menu icon and select Uninstall Options in the drop-down list.

Step 12: After uninstallation, visit Apple’s download page and download the latest iTunes software, then follow the on-screen instructions on your Windows system to install it.

Fix 4 – Reset Location and Privacy Settings on iPhone

Step 1: Initially, you have to launch the

“Settings” app on your iPhone.

Step 2: Then, go to

General and tap on the "Transfer" or "Reset iPhone" option at the bottom as shown below.

Step 3: Next, click

Reset.

Step 4: When you see the pop-up window, select the

Reset Location and Privacy click option as shown in the image.

Step 5: It may ask you for your

password.

Step 6: After successfully verifying your password, you must click

Reset Settings.

Step 7: This will successfully reset your iPhone’s location and privacy settings.

Once completed, check if this cleared the problem.

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