What is oa collaborative office system

Collaborative OA office system refers to a new office method that combines modern office and computer network functions. Among administrative agencies, most of them call office automation e-government, and most enterprises and institutions call it OA, that is, office automation. By realizing office automation, or digital office, the existing management organizational structure can be optimized, the management system can be adjusted, and on the basis of improving efficiency, collaborative office capabilities can be increased, the consistency of decision-making can be strengthened, and finally the purpose of improving decision-making efficiency can be achieved.

Development History

Driven by technology, conceptually it has gone through the office automation era, collaborative software era, collaborative office era, and technically it has experienced the PHP era, The domino era, the .NET era and the java era have gone through the email era, document management era, knowledge document era, and workflow era in terms of application scope. Concepts, technologies, and functions have been continuously upgraded. Today, OA office systems have entered a new generation of collaborative OA office system era. The knowledge management capabilities in the new generation of collaborative OA office system software have become one of the core competitiveness of enterprises.

System Implementation

In recent years, the information field has ushered in the development climax of OA office systems. Hundreds of software vendors have devoted themselves to it, looking forward to finding one. Pot of gold, however, in the mixed gold rush, many customers' OA system construction has fallen into a dilemma, as if it is useless, which makes more customers hesitate to move forward. Combining more than ten years of consulting and implementation experience, we put forward the "Team , tools, methodologies, none of them are indispensable", it has refined a personalized success map based on the overall information planning of the enterprise and combined with the individual needs of customers. In this map, in order to help the enterprise's IT strategy lead to the road to success , the implementation phase requires considerable efforts in team building, tool improvement and management methodology.

Team building is the basis for the successful implementation of the project

The candidate for the project manager is required to be a person with certain software skills and a strong emphasis on non-technical consulting and project management. . It is the responsibility of the project manager to effectively control project quality, project progress, and lead the team to successfully complete project implementation. It is not the responsibility of the project manager to sign the contract and send a low-end technician who knows how to use the product to install the product. With the project manager as the center, a leadership group, project office, application group, technical group, and consulting group are established to form a team. This will be the basis for project advancement and success.

The project team helps customers implement management from the perspective of software application. Project managers are always trying to find ways to make the customer's OA system effective, rather than just accepting payment and everything will be fine. If the same software is used by different companies, their application effects will be completely different. An important task of the project manager is to combine the actual business situation of the customer and guide the customer to use the existing functions to perfection, so that ordinary users can get functions that meet their needs, are beautiful, easy to use, creative, flexible and adaptable. application to help customers maximize system application effects.

Perfect tools are the guarantee to improve the efficiency of project implementation

The implementation of collaborative OA system is a complex system project, because on the one hand, the implementation of OA system involves all employees and involves a wide range of aspects. On the one hand, the implementation of the OA system involves the integration of many business systems and is cross-system. On the other hand, the implementation cycle of the OA system is long and cannot solve the problem in three to five days. Therefore, if we want to comprehensively improve the implementation efficiency of the project, we must With the help of advanced tools.

In the implementation process of collaborative OA system, project management software will first be used to divide the entire project of the OA system into stages, personnel division, task decomposition, document sharing, process collaboration and resource scheduling, and through OA The system's dual-system operation provides customers with faster integration and learning support. During the implementation process, an expert support system is also provided to conduct expert diagnosis and troubleshooting of problem handling in the project. At the same time, during the implementation process, an expert support system is provided. Various professional electronic tools help with quality control of the process, which will greatly improve the efficiency of implementation.

Standardized implementation management helps to ensure the quality of implementation

The so-called standardized implementation management plan is to carry out standardized quality control of the project process through the support of project management theory. Under normal circumstances, We will strictly refer to the mature project management system to control the whole process of the project. The project is divided into 7 key stages. Each stage is divided into 5-8 core tasks. Each project task responsibility is assigned to the person and the setting is completed. and delivery standards, and through the delivery and inspection of process documents, multi-dimensional quality control of the project is carried out to ensure that the final launch will be reliable, available, and deliverable, thus greatly improving user satisfaction.

System Features

Based on more than ten years of experience in serving thousands of customers, Wang Haibo, CEO of Jiusi Software, proposed what needs to be paid attention to when selecting OA Four points:

1. Pay attention to the essence of OA

OA office system selection

The person in charge of the selection team must have a deep understanding that OA software is informatization for all employees, and its essence is a change in the working model of all employees and the enterprise management model. In the current selection process, it may involve more The department must be the top project leader in the future application promotion process. Therefore, it is necessary to arrange work arrangements and work rhythms such as demand research, product selection, application promotion, and integration based on all employees.

2. Focus on core values

The application scope of OA software involves all knowledge workers and is the first step in the informatization of all employees. Since it is an application for all employees, improving the work efficiency of all employees rather than the efficiency of a certain department, a certain leader, or a certain person has become the core value positioning of OA software. If the functions of OA software are evaluated from the two dimensions of versatility and regularity, In terms of screening, the core applications of OA software are: process approval, collaborative work, document management (state-owned enterprises and government agencies), communication tools, document management, information center, electronic forum, plan management, project management, task management, meeting management, Related personnel, system integration, portal customization, address book, work notes, questionnaires, common tools (computer, perpetual calendar, etc.). If all functional modules are evaluated based on the value they bring to the enterprise, they basically follow the 80:20 rule. Among them, the workflow module, collaborative work module, and project management module bring 80% of the value to the enterprise, while The remaining modules bring 20% ​​value.

Therefore, focusing on the big and letting go of the small, focusing on the technical level of work processes, collaborative work, and project management has become the best choice for product selection.

3. Pay attention to the attitude of the manufacturer

OA software is management software that is used by all employees. Therefore, purchasing OA software is different from purchasing financial software and hardware equipment. It is not a simple, one-time transaction. transactions, but management changes, consulting and manual services that last for one or even many years. In this process, continuous interaction with manufacturers is required to solve various demand changes and BUG handling encountered during implementation, application, and promotion. , function adjustment, software integration and other issues.

In the face of continuous and complicated problems, if customers are faced with just an ordinary salesperson or ordinary implementation staff, they will not be able to mobilize the entire organization for resource coordination and support. Therefore, when choosing products, We should also focus on examining the attitude of OA manufacturers to determine whether they value you. Choosing someone who loves you is far more important than choosing someone you love.

In the field of management software, the well-known unspoken rule is: leaders only participate in and attend project selection that the company deems important. The better the leader’s level, the more attention he pays to you, which also means that you will encounter problems during the process. The more likely it is that resources will be coordinated after the problem is solved.

4. Pay attention to cost control

Many customer CIOs or information managers, when evaluating the cost of OA software, simply consider the company's budget and supply of OA software projects. suppliers' quotations, while ignoring the software and hardware environment costs of OA software deployment, the time costs of personnel involved in the software implementation process, training costs, future maintenance difficulty and service costs, future data integration development costs, upgrade costs and data migration costs. And so on, so we often fall into the embarrassing situation of "picking up sesame seeds and losing watermelons".

5. Government informatization needs usher in the era of OA office system platformization

With the development of informatization in China, enterprises, institutions and government agencies have successively deployed a large number of IT systems in recent years. , such as OA office systems, ERP, CRM, etc. These information systems allowed users to enjoy the fruits of information technology in the early days. However, as users have higher and higher requirements for information construction, they are also facing pressure to upgrade. Take the OA office system as an example.

After years of development, the connotation of the OA office system has been continuously extended, and its functions have gradually expanded from the original administrative office information services to various management activities within the organization, becoming an integral part of the informatization of organizational operations. Important organizational parts. At the same time, the rapid changes in the market and competitive environment have caused the OA office system to take on more tasks. Users are also paying more attention to how to conveniently and quickly achieve collaboration between internal organizations, departments and personnel at all levels, and the use of various internal and external resources. Effective combination provides employees with an efficient collaborative work platform.

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