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Unable to connect to iTunes store error on iPhone, how to fix it

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Release: 2023-07-13 21:33:09
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Users can download and install various applications, movies, music and other content from the iPhone App Store. Recently, when many iPhone users try to launch the App Store to download apps, files, etc., it throws an error message: "Unable to connect to iTunes Store".

Due to this error message, it does not allow iPhone users to access anything on the App Store, such as downloading and installing any apps.

Listed below are possible causes of this issue.

  1. The wrong date and time is set on iPhone.
  2. Apple servers have been shut down.
  3. Internet connection is low.
  4. Outdated iOS software on iPhone.
  5. Technical issues with the app store.

In this article, you will learn how to solve this problem using the tips explained below.

Fix 1 – Switch to Cellular Data

Turn off WiFi and switch to cellular data and try again.

Fix 2 – Refresh Network Connection

Step 1: Launch the Control Center screen on your iPhone.

Step 2: To do this, you need to swipe down on your iPhone screen from the top right corner.

Step 3: When Control Center appears, tap the Airplane Mode option in the upper left corner to enable it as shown.

Unable to connect to iTunes store error on iPhone, how to fix it

Step 4: After disconnecting all network connections from your iPhone, please wait for some time.

Step 5: Now just disableAirplane Mode by clicking on its icon from the Control Center screen as shown in the image below.

Unable to connect to iTunes store error on iPhone, how to fix it

Fix 3 – Check the status of Apple servers

If the Apple servers are down due to routine maintenance or other obvious reasons, then we discussed in the above article The problem can occur on any iPhone. Therefore, you need to verify that the Apple server is down first.

If you notice that Apple servers are down, we recommend waiting a few hours and trying again later to access the App Store.

Fix 4 – Use Mobile Data for Internet

This method tells you to turn off the Wi-Fi option and follow the steps below to use mobile data for Internet connection on your iPhone.

Step 1: First open the "Settings" app and go to the "Mobile Data" option.

Unable to connect to iTunes store error on iPhone, how to fix it

Step 2: Here, you have to enable "Mobile Data" option by clicking on the toggle switch in green, As follows.

Unable to connect to iTunes store error on iPhone, how to fix it

Fix 5 – Force Close App Store and Re-Open It

Step 1: You need to first open your iPhone by swiping up from the bottom left corner of your iPhone screen Application Switcher on.

Step 2: After opening the app switcher, search App Store from the list of apps running in the background.

Step 3: Swipe up to force close it.

Unable to connect to iTunes store error on iPhone, how to fix it

Step 4: After closing, go to the home screen and reopen the App Store by clicking on its icon.

Fix 6 – Set date and time automatically

Step 1: Go to the "Settings" page.

Step 2: Click on the Company Information option as shown in the screenshot below.

Unable to connect to iTunes store error on iPhone, how to fix it

Step 3: Select the Date and Time option by clicking on it.

Unable to connect to iTunes store error on iPhone, how to fix it

Step 4: Now enable Automatic settings option, toggle its switch to green as shown below.

Unable to connect to iTunes store error on iPhone, how to fix it

Other Fixes

  • UpdateiPhone – Many iPhone users found that due to their iOS software not being updated to the latest version, several issues appeared on their iPhone and after they After updating, most issues are easily cleared. Therefore, please try to update your iPhone software.

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