How to Fix Microsoft Alexa App Missing in Store

Although Alexa comes pre-installed on some laptops, many users complain that they cannot find the Alexa app in the store. So, don’t worry if you don’t see the Alexa app after uninstalling it from your computer. We've got you covered. Just follow these simple tips to get the Alexa app in the store.

Fix 1 – Clear Microsoft Storage Cache

Microsoft Storage Cache may cause this issue. Therefore, the Alexa app can be reinstalled in the Microsoft Store by clearing the store cache.

Step 1 –You can do this from the home page itself. So just type "wsreset" after pressing the Windows key once.

Step 2 –Then click on the “Wsreset” run command when you see it in the search results.

#Windows will restore the Windows Store cache to the default cache.

Fix 2 – Get Alexa App from Website

You can download and install the latest Alexa app from a specific website.

Step 1 –Visit the Alexa website.

Step 2 –Then, copy the address of the Alexa Store app from the address bar.

Step 3 –Go to the Official Adguard Store.

Step 4 –Once there, paste the copied link into the search box. Set the drop-down menu to "Retail".

Step 5 –Click on the arrow icon to search for the correct package.

Step 6 –Carefully download the correct .appxbundle and .eappxbundle (if they can be found) files on your system.

Now, try installing the Alexa app again.

Fix 3 – Install Alexa using PowerShell

There is another way to easily install the Alexa app directly from PowerShell.

Step 1 –Type “powershell” in the search box.

Step 2 –Next, you can right-click on “Windows PowerShell”. You can now select "Run as administrator" from the context menu.

Step 3 –Then, enter this command, modify it and press Enter Install Alexa directly on your computer.

add-appxpackage "C:\Users\username\Downloads540AMZNMobileLLC.AmazonAlexa_3.25.1156.0_neutral___22t9g3sebte08.AppxBundle"

[

Don’t forget to replace “username” in the code with your username.

For example, if your username is Sambit, then the code should be -

add-appxpackage "C:\Users\Sambit\Downloads540AMZNMobileLLC.AmazonAlexa_3.25.1156.0_neutral___22t9g3sebte08.AppxBundle"

]

Windows will try to install the latest version directly Alexa app.

Test if this works.

Fix 4 – Reset MS Store Data

If you still cannot install the Alexa app on your system, you can completely reset the store data and try again.

Step 1 –First, start writing “Store”.

Step 2 –Just right-click on “Microsoft Store” and open it using “App Settings”.

Step 3 –Go to the store page, if you just go down you can see the “Reset” section.

Step 4 –Click “Reset” to reset the store button. Tap again to confirm your action.

Please wait a few minutes after resetting the app store. Then, try installing the Alexa app again.

Fix 5 – Check for Store Updates

Check if app store updates are pending on your system. Install it from the store now to solve Alexa app issues.

Step 1 –For this, you have to launch the Microsoft Store.

Step 2 –Click the “Library” button once.

Step 3 – Scroll down to find “Microsoft Store” in All Apps. Click "Update" to update your store immediately.

The App Store application instance will be updated automatically. It will shut down and restart. Now you can find and install the Alexa app on the store page to check it out.

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