iPhone screen goes black during call, how to fix it

Have you ever been annoyed because your iPhone screen won't turn on during a call when you can't cut it off? This is because we have seen many reports from several iPhone users that the iPhone screen goes black during calls and will not turn on no matter what they do.

This is actually problematic if the user urgently wants to cut off the call, wants to dial another number for a conference call, or dials a code for any reason.

There may be multiple reasons behind this issue, such as the topmost layer may be damaged where the proximity sensor exists, changes in some settings inside, the "Tap to Wake" option may not be enabled, etc.

In this article, we have listed a few of the best troubleshooting tips to resolve this issue.

Fix 1 – Check your iPhone’s proximity sensor

The proximity sensor is a sensor that turns off the iPhone screen during a call if it detects an ear, finger, or anything else that’s getting in the way. , when the sensor is clear, the iPhone screen will turn on again when a call is active.

So the reason for this issue could be that the proximity sensor could be damaged for any reason. So check if the proximity sensor could be the cause and is working fine. If not, visit a nearby Apple store and get it repaired.

Fix 2 – Remove iPhone Screen Protector

Usually, most iPhone users cover their iPhone screen with a protective cover to prevent any kind of scratches or other things. This shield may also be another reason why you have to face this problem.

When there is a lot of dust, dirt or any oily stain in and around the proximity sensor on the top of the iPhone device, it can block the proximity sensor and it will always turn off the iPhone screen regardless of whether a call is active or not.

So, please try to remove the protective cover from your iPhone screen and clean the screen once. If the problem is solved after removing the guard, you can get a new guard and apply it to the screen.

Fix 3 – Enable Tap to Wake Feature

Step 1: Go to the Settings app.

Step 2: Select an option from the Accessibility list.

Step 3: Click on the Touch option.

Step 4: Once it opens, scroll down and enable Click to Wake and switch it to Green## by clicking its toggle button #Options.

Fix 4 – Turn on the “Prevent lock to end call” option

Step 1: Click on the

Settings icon.

Step 2: This will open the settings page.

Step 3: Now go to the “

Accessibility” option and click on the “Touch” option as shown below.

Step 4: After that,

Turn on Prevent Lock from Ending Calls option by clicking on the toggle switch.

This will ensure that if you press the power button during any ongoing call, it does not end the call.

Fix 5 – Reset All Settings of iPhone Device

If no other method works for you, you can always try to reset all settings of iPhone device and see if the issue will be resolved.

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