Xiaomi Mall upgrade service: Full tracking of door-to-door service progress, same-day collection, same-day repair, and same-day return

According to news from this site on August 12, Xiaomi Mall announced service upgrades. More than 1,500 service stores cover 94% of prefecture-level cities, and more than 3,000 localized service outlets cover the country, with more than 30,000 employees. Professional certified engineers provide services, as well as check store services in advance and monitor the progress of door-to-door services.

We provide additional options for upgrading services

• Same-day collection and same-day repair and same-day return: 30 Xiaomi repair service centers across the country, with an average of 1 Each province is covered by 1 repair service center. Sign for receipt before 12 o'clock on the same day, complete the repair on the same day, and return it on the same day.

• Visible functions: Query nearby stores and view store service functions, including special model maintenance, event rights delivery, personalized services, insurance service undertaking, Intra-city flash delivery support, special parts repair, etc.

• Visible progress of door-to-door service: Make an appointment for door-to-door service, initiate online communication with engineers at any time, and view the entire process of 7 key nodes including service progress, service fees, and engineer information Transparent and visible.

• Appointment for door-to-door service 2H fast response: Apply for appointment for door-to-door service, respond quickly within 2 hours, and confirm product information, door-to-door time, location and other requirements with the user.

• 24H logistics 100% delivery: Xiaomi logistics and distribution have been fully upgraded. Within 24 hours of small and medium-sized parts/major appliance orders entering the warehouse, Xiaomi logistics warehouse achieves 100% delivery Ship.

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