Home Common Problem Why are computer QQ and mobile QQ messages out of sync?

Why are computer QQ and mobile QQ messages out of sync?

Aug 14, 2023 pm 03:51 PM
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The computer QQ and mobile QQ messages are out of sync because of network connection problems, message push setting problems, synchronization problems between devices, login status problems, version mismatch problems and software failures. The solution is as follows: 1. Network connection problem, ensure that the computer and mobile phone are connected to a stable network, and the network connection is normal; 2. Message push setting problem, confirm whether the message push setting in the mobile phone QQ is turned on, and set to all Receive messages on the device; 3. Synchronization issues between devices, ensure that the computer and mobile phone QQ are logged in with the same QQ account; 4. Login status issues, etc.

Why are computer QQ and mobile QQ messages out of sync?

The operating environment of this tutorial: ios system, mobile QQ version 9.7.13.29141, iphone14 mobile phone.

The computer QQ and mobile QQ messages may be out of sync for the following reasons:

1. Network connection problem: If there is a problem with the network connected to the computer and mobile phone, such as network delay, failure or An unstable Wi-Fi connection can cause message synchronization delays or failures.

2. Problem with message push settings: QQ message push settings may cause computer and mobile phone messages to be out of sync. If message push is turned off in mobile QQ or set to only be received in mobile QQ, computer QQ will not be able to receive messages in time.

3. Synchronization issues between devices: QQ message synchronization is performed through the QQ server. If there are server problems or slow access to the server, message synchronization will be delayed.

4. Login status problem: If the QQ login account on the computer and mobile phone are inconsistent, or one of the devices is not logged in with the QQ account, the information cannot be synchronized.

5. Version mismatch problem: The inconsistent versions of computer QQ and mobile QQ may cause message synchronization problems. If the QQ versions used by the two devices are incompatible, message synchronization may not work properly.

6. Software failure: Faults or errors in the QQ software itself may cause message synchronization to fail. This may be caused by software bugs, program errors, or other technical issues.

In order to solve the problem of out-of-sync messages between computer QQ and mobile QQ, you can try the following solutions:

1. Check the network connection: Make sure that both the computer and mobile phone are connected to a stable network and the network connection is normal.

2. Check the message push settings: Confirm whether the message push settings in mobile QQ are turned on and set to receive messages on all devices.

3. Confirm the account login status: Make sure that the computer and mobile QQ login are the same QQ account.

4. Update and match versions: Update computer QQ and mobile QQ to the latest version, and ensure that the QQ versions used on the two devices match.

5. Restart the software and device: Try to restart the QQ software on the computer and mobile phone, and log in to the account again to see if the synchronization problem can be solved.

If the above method does not work, it is recommended to ask QQ official technical support, they can provide more specific solutions or further troubleshooting.

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