Zoom remote conferencing application: AI training requires user authorization

Recently, Zoom officially issued a statement, emphasizing that they updated their terms of service in March this year and promised not to use their video, audio, chat content and other data for generative AI training without users’ permission

Zoom’s Chief Product Officer Smita Hashim said: “Our goal is to increase data transparency and give users a clear understanding of the data we use to train AI in order to provide a better user experience for everyone on the platform. By increasing transparency , we let users understand the purpose of data training AI, such as understanding high usage times in specific areas, so that we can better balance the load of the data center and provide better video quality to all users."

Hashim said that optional AI features are provided in the conference summary, and Zoom emphasized that it will only use the data to improve the service and will not use the relevant data to train third-party AI models

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