Online manual customer service upgrade: Yunduo cable robot provides intelligent online customer service

Yunduo Electric Robot is an intelligent customer service solution that provides an important bridge between enterprises and users, improving user experience and satisfaction. More and more companies are choosing to use online artificial intelligence customer service to conduct automated communication and services with users through voice or text. Among the many choices, Yunduo Electric Robot is recommended as the first choice of intelligent customer service for training institutions

1. What is Yunduo Electric Robot?

Yunduo Electric Robot is a customer service robot based on cable technology developed by Yunduo Classroom. It has the functions of increasing customer information request rate, increasing the number of clicks and online sales rate, and improving the stability and portability of the operating system

The advantages of Yunduo Robot are mainly reflected in the following aspects:

1. Yunduo Electric Robot supports multi-channel access to customer service services, including Baidu Search, information flow and social media. Users can easily add human customer service or robots, and create different customer service channels such as phone, WeChat, and web pages to meet user preferences and needs. In addition, Yunduo Electric Robot also provides web-embedded customer service services to improve user convenience and experience

2. Business card request: Yunduo Electric Robot can actively invite or intelligently ask users for their business card information, including name, phone number, email address, etc., in order to collect and store user information. Based on user behavior and feedback, the Yunduo Electric Robot can also flexibly adjust the time and method of requesting business cards to improve the success rate and quality of business card collection

Why choose Yunduo Electric Robot?

Yunduo Suodian Robot is an intelligent customer service robot specially designed for the education and training industry. It aims to provide efficient, high-quality and professional customer service services to educational institutions to improve user experience and satisfaction, increase user stickiness and conversion rate, And enhance brand image and competitiveness

Using Yunduo Classroom to build Yunduo Electric Robot brings the following advantages:

1. By monitoring robots in real time, Cloud Classroom can increase customer service request rates. We provide a monitoring platform that can check the working status of the robot in real time, including online time, reception volume, request volume, transfer volume, etc. In addition, we can also adjust the robot's working hours, working modes and working scenarios according to the user's needs and behaviors to improve the customer service request rate

2. Yunduo Classroom provides a data analysis platform for multi-dimensional analysis of robot service effects, including user satisfaction, user retention rate, user conversion rate, user churn rate, etc. In addition, Yunduo Classroom can also mine and analyze user behavior and feedback data to discover user needs and problems, and optimize the robot's service content and methods

3. The simulated artificial intelligence conversation function of Yunduo Classroom allows managers or sales staff of the organization to have a conversation with the robot to test the service level and capabilities of the robot. In addition, Cloud Classroom also allows agency managers or sales staff to edit and modify the robot’s conversation content to increase the robot’s personalization and professionalization

4. Yunduo Classroom provides a wide range of vocabulary library support, including vocabulary and question banks of various types and scenarios, such as frequently asked questions, popular questions, answers to difficult questions, marketing vocabulary, etc., to improve the service quality and effectiveness of the robot. In addition, Yunduo Classroom can also intelligently match suitable conversation skills and question banks based on user characteristics and intentions

5. Intelligent generation of customer business cards: Yunduo Classroom provides a platform for intelligently generating customer business cards, which can automatically generate customer business cards based on the information provided by the user or the information requested by the robot, and save it to Yunduo CRM. Yunduo Classroom can also profile and classify customers based on the information in their business cards, providing a basis for subsequent follow-up and conversion.

Yunduo Classroom provides an active marketing platform that enables robots to proactively send marketing information to users, thereby improving customer conversion rates. The Yunduo Calling Robot can automatically invite visitors to browse and receive queues, and no longer passively waits for visitors to initiate questions, thereby increasing the rate of requesting business cards

Yunduosuodian Robot is an intelligent customer service robot that provides efficient, high-quality and professional customer service services to education and training institutions to enhance user experience and satisfaction, increase user stickiness and conversion rate, and enhance brand image and competitiveness. For more information about Yunduo Electric Robot, please visit Yunduo Classroom official website or consult online customer service

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