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What to do if win10 cannot add printer

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Release: 2023-08-21 17:57:07
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The solutions for Win10 not being able to add a printer include checking the connection and power supply, checking the Device Manager, using Windows automatic detection, searching for and installing available printer drivers, and downloading the latest driver for the printer model and Windows 10. , clear the print queue, etc. Detailed introduction: 1. Check the connection and power supply, make sure the printer is connected to the computer and turned on, check whether the USB or network connection is normal, and make sure the cable is not loose or damaged; 2. Check the device manager and other methods.

What to do if win10 cannot add printer

# Operating system for this tutorial: Windows 10 system, Dell G3 computer.

Unable to add a printer to Windows 10, please follow these steps to try to resolve the issue:

  1. Check the connection and power:

    • Make sure the printer Connected to the computer and turned on.
    • Check whether the USB or network connection is normal and make sure the cable is not loose or damaged.
    • If using a wireless printer, make sure the printer and computer are connected to the same Wi-Fi network.
  2. Check the device manager:

    • Press the "Win X" key and select "Device Manager" in the pop-up menu.
    • In Device Manager, check the Print Queue and Other Devices sections to see if there are any printer-related issues or errors. If so, please right-click the corresponding device, select "Update Driver" and follow the prompts.
  3. Use Windows Automatic Detection:

    • Open Settings (press "Win I") and select "Devices".
    • In the left menu, select "Printers and Scanners".
    • Click "Add Printer or Scanner" to let Windows automatically search for and install available printer drivers.
  4. Manually install the printer driver:

    • Visit the printer manufacturer’s official website and download the latest version for your printer model and Windows 10 driver.
    • Run the downloaded driver installer and follow the prompts.
    • During the installation process, select the appropriate connection type (USB, Network, etc.) and complete the installation.
  5. Clear the print queue:

    • Open "Control Panel" and select "Devices and Printers".
    • Right-click on the printer and select "View Print Queue".
    • In the print queue window, select the "Printer" menu and then select "Cancel All Documents".
    • Restart the computer and try to add the printer.

If the above methods still do not resolve the issue, it is recommended to check the printer manufacturer’s support documentation or contact their technical support team for further assistance and guidance.

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