Microsoft proactively addresses user feedback, acknowledges Skype notification issues

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Release: 2023-08-23 08:13:08
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News on August 22, recent issues regarding Skype have been attracting much attention. According to user feedback, this communication software has serious bugs, causing users to frequently receive repeated push notifications. This problem caused dissatisfaction and complaints from users, forcing Skype officials to issue an apology tweet, acknowledging the existence of the problem and stating that measures would be taken to fix it as soon as possible

Microsoft proactively addresses user feedback, acknowledges Skype notification issues

After investigation, Microsoft confirmed that some Skype users are suffering from repeated push notifications. These notifications include relevant information such as chat content and new features, which cause frequent interruptions to users and seriously affect the normal use experience. Microsoft has responded actively and is fully committed to solving this problem to ensure that users can solve their problems as soon as possible

Microsoft proactively addresses user feedback, acknowledges Skype notification issues

Microsoft promises to release a repair progress report to users in a timely manner to let users understand the progress of the problem . According to the editor's understanding, Microsoft said in a tweet that they will disclose the specific progress of the repair to the public so that affected users can understand the latest situation as soon as possible. This move is aimed at maintaining transparency and alleviating users' uneasiness

For affected Skype users, this issue has indeed brought them some trouble. According to users’ descriptions, they receive repeated push notifications of a specific notification every hour, which undoubtedly brings a lot of inconvenience to daily use. However, Microsoft responded positively and promised to solve this problem. I believe it will be properly solved soon and the user experience will be effectively improved

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