How to solve the problem of connecting to wi-fi but not being able to access the Internet?

When the device is connected to the Wi-Fi network but cannot access the Internet, there are 7 solutions: 1. Confirm whether the Wi-Fi connection is normal; 2. Shut down and restart the device; 3. Clear the old network configuration , and re-establish the connection; 4. Check whether the Wi-Fi password is correct; 5. Restart the router and modem, wait until they are fully started and connect again; 6. Check whether there are available software updates for the device, and update them; 7. Select Reset options to set network settings.

# Operating system for this tutorial: Windows 10 system, Dell G3 computer.

When your device is connected to the Wi-Fi network but cannot access the Internet, there may be several solutions:

1. Check the network connection: First confirm your Wi-Fi -Fi connection is normal. Open other applications on the device or try to connect to other websites to confirm whether the network connection is stable.

2. Restart the device: Sometimes there may be a problem with the network stack of the device. Restarting the device can try to fix the problem. Shut down and restart your device, then connect to the Wi-Fi network again.

3. Forget and reconnect to Wi-Fi: Find the connected Wi-Fi network in your device's network settings, select Forget (or forget) the network, and then reconnect. This clears the old network configuration and re-establishes the connection.

4. Check Wi-Fi password: Make sure you entered the correct Wi-Fi password. If you're not sure your password is correct, you can try connecting to another device or ask your network administrator to confirm the password.

5. Check your router and modem: If you can connect to other Wi-Fi networks but not your current one, there may be a problem with your router or modem. Try restarting your router and modem and allowing them to fully boot up before connecting again.

6. Update device software: Sometimes the device's operating system or driver may have some bugs, and updating the device's software can fix these problems. Check if there is a software update available for your device and update it.

7. Reset network settings: In your device's network settings, select the option to reset network settings. This will clear all network configuration on the device and restore it to its default state. Note that this will also delete your saved Wi-Fi passwords and other network settings, requiring all network connections to be reconfigured.

If the above method still does not solve the problem, it may be an issue with your network provider or router. Try contacting your network provider or administrator for further technical support.

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