How to solve the blue screen caused by ntoskrnl.exe

Blue screens caused by ntoskrnl.exe can be solved by checking for hardware problems, updating drivers, repairing system files, or upgrading the operating system. Detailed introduction: 1. Check for hardware problems, unplug the memory stick, and use the disk check tool that comes with Windows to scan and repair hard disk errors or check whether the CPU is overheated; 2. Update the driver, open the device manager, and expand the categories of related devices. , select the option to automatically search for updates; 3. Repair system files, open the command prompt, enter the "sfc /scannow" command, etc.

The operating system for this tutorial: Windows 10 system, DELL G3 computer.

Blue screen error is one of the problems that computer users least want to encounter. One of the common blue screen errors is caused by the ntoskrnl.exe file. ntoskrnl.exe is an important file in the Windows operating system. It is responsible for managing the system kernel and hardware drivers. When there is a problem with this file, it can cause the system to crash with a blue screen error. This article will introduce some methods to solve the blue screen problem caused by ntoskrnl.exe.

1. Check hardware problems:

1. Memory problem: Open the computer case and check whether the memory module is plugged in properly. If you have multiple memory sticks, you can try pulling them out one by one to see if that solves the problem. If there is a spare memory module available, you can try to replace it.

2. Hard disk problems: You can use the disk check tool that comes with Windows to scan and repair hard disk errors. Open the command prompt and enter "chkdsk /f" command and press Enter to execute it. The system will prompt you to run a disk check the next time you restart. After restarting the computer, the disk check tool will run automatically.

3. CPU issues: Check if the CPU is overheating. You can use some third-party software to monitor CPU temperature, such as CPU-Z or HWMonitor. If the CPU temperature is too high, you can clean the heatsink and make sure the fan is running properly.

2. Update the driver:

ntoskrnl.exe file is closely related to the hardware driver. If the driver is outdated or incompatible, it can cause a blue screen error. You can update the driver through the following steps:

1. Open the Device Manager: right-click "My Computer", select "Properties", and then click "Device Manager".

2. Expand the category of the relevant device, right-click the device and select "Update Driver".

3. Select the Automatically search for updates option to let Windows automatically find and install the latest drivers.

3. Repair system files:

ntoskrnl.exe file may be damaged or missing, resulting in a blue screen error. You can use the system file check tool to repair system files:

1. Open the command prompt: Search for "Command Prompt" in the start menu, right-click and select "Run as administrator".

2. Enter the "sfc /scannow" command and press Enter to execute it. System File Checker tool scans and fixes system file errors.

4. Upgrade the operating system:

If none of the above methods can solve the problem, it may be due to a problem with the operating system itself. Consider upgrading your operating system to the latest version to fix possible bugs and vulnerabilities.

Conclusion:

The blue screen error caused by ntoskrnl.exe may be caused by hardware problems, driver problems or system file corruption. This issue can be resolved by checking for hardware issues, updating drivers, repairing system files, or upgrading the operating system. If the problem persists, it is recommended to contact a computer professional for further diagnosis and repair .

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