Xpeng Motors' considerate services include rescue, maintenance, warranty, etc., protecting car owners throughout the process

News on September 8, Xpeng Motors announced today that in response to the recent frequent typhoons and heavy rain disasters in the southern region, it will launch a series of six major care services to support Xpeng car owners affected by natural disasters. These care services are designed to help car owners cope with problems that may be caused by extreme weather and further enhance Xpeng Motors' user relationship.

It is understood that these six care services include:

The rewritten content is as follows: 1. Worry-free rescue: If the vehicle is damaged due to urban waterlogging or breakdown Unable to drive, Xpeng official will provide all-weather free road rescue services to ensure the safety of car owners and the smooth passage of vehicles

2. Worry-free detection: For vehicles that have been wading in water for a long time or the depth of wading exceeds the wheels , providing free inspections of the three-electric system and water-related parts to ensure the performance and reliability of the vehicle

3. Worry-free maintenance: If the vehicle is damaged due to extreme weather, Xiaopeng officials will assist the owner Complete insurance claims and repairs quickly, providing car owners with exclusive companionship.

4. Worry-free warranty: For parts replaced due to natural disasters, Xiaopeng will provide parts warranty and continue to enjoy the vehicle warranty to protect the rights and interests of car owners.

5. Clean and worry-free: For vehicles that are flooded due to extreme weather, Xpeng officials will provide free full vehicle disinfection services to ensure the hygiene and safety of the vehicle.

6. Worry-free home charging: If the car owner's Xpeng charging pile is wading in water in extreme weather, Xpeng will provide free on-site cable inspection and reinforcement, circuit safety testing and home charging pile cleaning services to ensure the normal operation of the charging facilities.

Xpeng Motors has expressed care and support to car owners affected by natural disasters through a series of care services, while demonstrating their commitment to user relationships. This is the second time that Xpeng Motors has provided caring services to disaster-stricken users. Compared with previous services, it pays more attention to details and further consolidates the brand's image in the hearts of users

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