Table of Contents
1. Check if your iPhone supports iOS 17
2. Restart your iPhone
3. Make sure name and photo sharing is enabled
4. Make sure Show My Caller ID is enabled
5. Delete and create a new contact poster
6. Factory Reset iPhone
Home Common Problem 6 Fixes: How to solve the problem of contact poster not displaying properly on iPhone?

6 Fixes: How to solve the problem of contact poster not displaying properly on iPhone?

Sep 17, 2023 pm 12:41 PM
iphone poster Contact person

1. Check if your iPhone supports iOS 17

If the contact poster feature does not work on your iPhone, the first thing you should do is check if your iPhone supports iOS 17 . This new feature is only available on iPhones running iOS 17, so be sure to update your phone to the latest update.

Also, even if your iPhone is running iOS 17, your contacts should have iOS 17 updated iPhones. Here is a list of all iPhones that support iOS 17:

  • iPhone 15, 15 Plus
  • iPhone 15 Pro, 15 Pro Max
  • iPhone 14, 14 Plus
  • iPhone 14 Pro, 14 Pro Max
  • iPhone 13, 13 Mini
  • iPhone 13 Pro, 13 Pro Max
  • iPhone 12, 12 Mini
  • iPhone 12 Pro, 12 Pro Max
  • iPhone 11, 11 Pro, 11 Pro Max
  • iPhone XR
  • iPhone XS, XS Max
  • iPhone SE (2020 & 2022)

2. Restart your iPhone

Restarting your iPhone is the next thing you should try if the contact poster Stop working on iPhone. It is proven that a simple restart can resolve temporary glitches and issues you may encounter on your iPhone. This is a troubleshooting measure that can resolve temporary software issues by shutting down and restarting your iPhone. For the uninitiated, here’s how to restart your iPhone.

3. Make sure name and photo sharing is enabled

So your iPhone has the latest iOS 17 update and the Contact Poster feature was working fine before. In this case, I recommend you check if you accidentally disabled the "Name and Photo Sharing" toggle in the Contacts app, as this setting determines whether you want to share the contact poster with everyone. Here's how:

  • Open the Contacts app on your iPhone and tap the Contact Card at the top.
  • Then, click on the "Contact Photo and Poster" option to view the contact poster settings.
  • Now, check if “Name and Photo Sharing” is disabled. If so, turn on the toggle switch.
6种修复方法:如何解决 iPhone 上联系人海报无法正常显示的问题?

Also, if your contacts can see your contact poster, but you can't see theirs, ask them to make sure they are in their terminal The Name and Photo Sharing toggle is enabled.

4. Make sure Show My Caller ID is enabled

S ​​Caller ID can be described as the number or name that appears on someone else’s iPhone when you call them. However, some network providers offer the option to hide your caller ID to ensure recipients cannot see your phone number and can identify you.

If you have turned off caller ID on your iPhone, there is a good chance that the contact poster may not be working properly or may be malfunctioning. So, here’s how to make sure that’s not the case on your iPhone:

  • Open the Settings app on your iPhone.
  • Scroll down and open Phone app settings.
  • Then, click on the Show My Caller ID option and check whether the Show My Caller ID is turned on or not.
  • If not, please turn it on to fix the contact poster issue on iPhone.
6种修复方法:如何解决 iPhone 上联系人海报无法正常显示的问题?

5. Delete and create a new contact poster

You tried all the above solutions but nothing worked. Okay, let's try again. Although factory reset your iPhone is the ultimate solution, I recommend you try deleting the contact poster and creating a new one. Here's how to delete contact posters on your iPhone:

  • Open the Contacts app on your iPhone, then tap the Contacts card at the top.
  • Here, click on the "Contact Photo & Poster" option to view the contact poster settings.
6种修复方法:如何解决 iPhone 上联系人海报无法正常显示的问题?
  • Now, click the Edit button below the contact poster.
  • Now, swipe up on the contact poster to reveal the trash icon.
  • Click the delete button (trash can icon) to delete your contact poster.
6种修复方法:如何解决 iPhone 上联系人海报无法正常显示的问题?

Now that you have deleted your old contact poster, learn how to create a contact poster on iPhone with the link guide. We detail all customization options in our link guide, so check it out.

6. Factory Reset iPhone

If nothing works for you, I recommend you factory reset your iPhone before going to Apple Support. Resetting all content and settings on your iPhone can breathe new life into a slow or malfunctioning iPhone model, restoring it to its original performance by clearing out accumulated clutter and software issues.

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