Home Technology peripherals It Industry Concerns raised over lack of Google Pixel Watch repair service

Concerns raised over lack of Google Pixel Watch repair service

Sep 18, 2023 pm 09:33 PM
Google

According to news on September 15, California’s latest right-to-repair bill has officially come into effect, triggering a series of debates about consumer rights and repair options. The latest reports show that Google recently confirmed to the media that their Pixel Once the screen of the Watch is damaged, official repair services will not be provided at this time.

According to a Google spokesperson: "Currently, we do not have any repair options for Google Pixel Watch watches. If your watch encounters damage, you can contact Google Pixel Watch customer service, check replacement options. ”

引起关注的是谷歌Pixel Watch手表维修服务的缺失问题

As soon as the news came out, consumers began to worry, especially those who bought Pixel Watch. Although California’s right-to-repair bill is designed to prompt technology companies to provide more repairs option, but Google’s response seems to indicate that they have no plans to provide official repair options for the time being. This is undoubtedly disturbing news for those users whose watch screens have been accidentally damaged

For Pixel Watch watches, Google The store does not provide an extended warranty option. This means that once the user's watch screen is damaged, Google officials will not provide repair options to replace the screen. Although from a technical point of view, some professionals say that the screen can be repaired, at present Google There seems to be no plan to provide this service

According to the editor’s understanding, some consumers and repair enthusiasts may seek third-party repair options, but this may affect the warranty or cause other problems. Therefore, when choosing Users need to think carefully when repairing options and contact Google customer support to see if there are any possible solutions. In the meantime, the California Right to Repair Act may push more tech companies to provide repair options for consumers in the future. More rights protection

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