Apple's repair policy adjustment sparks controversy, iPhone 14 repair becomes more difficult

According to news on September 20, iFixit, a well-known device disassembly website, recently announced the repairability score of iPhone 14. The iPhone 14’s repairability score dropped to 4 out of 10 compared to the previous score of 7 out of 10. The reason for this drop in scores is that Apple proposed new requirements for post-repair component pairing more than a year after the release of iPhone 14, which attracted widespread attention

iFixit said that now When purchasing parts from Apple's self-service repair stores, customers must provide the device's serial number or IMEI, and any parts purchased need to be paired with a specific device after installation to function properly. This policy change threatens the business model of many independent repair shops, as they must now rely on Apple's system for the purchase and verification of repair parts.

According to the editor’s understanding, the purpose of the post-repair system configuration software tool launched by Apple is to verify the authenticity of parts, update firmware and calibrate parts to ensure the performance and quality of the device. However, iFixit also summarized in its report various functional issues and warnings that may arise when system configuration is not completed. Although Apple has made some progress in the repair area, this new policy still caused widespread controversy, and iFixit decided to adjust its repairability score to a lower level to reflect the change

iFixit CEO Kyle Wiens Wiens said in a statement: "Most major repairs on iPhone today require Apple's approval. You have to purchase the part through their system and then verify the repair through the chat system. Otherwise, you will experience limited functionality. Or missing functions, there will also be some annoying warnings."

In general, although Apple has implemented some new policies in the field of repairs, these policy changes have caused controversy and have had a negative impact on independent repairs. It has had an impact on stores and consumers. iFixit’s score changes reflect this new landscape, emphasizing the importance of repairability and repair freedom.

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