Solution: Fix keyboard shortcuts not working in Photoshop

Adobe Photoshop is the industry standard for digital design, loved and used every day by the online community. However, when keyboard shortcuts stutter or fail entirely, it can significantly slow down any project or your overall productivity on Windows 11.

Whether you're an experienced designer or just dabbling in photo editing, these glitches are more than just minor annoyances in Photoshop and Photoshop CC. First, let's look at the common reasons why custom or default shortcuts stop working.

Why don’t my shortcuts work in Photoshop?

• Customize workspace settings: Sometimes, adjusting or switching between workspace settings may reset keyboard shortcuts.
• Sticky Keys: This accessibility feature may be activated inadvertently, affecting shortcut behavior. If the Shift key or CTRL key is affected, this may be the cause.
• Outdated Photoshop Versions: Running an outdated version may cause certain shortcuts to malfunction.
• Corrupted Preferences File: Photoshop’s preference files can become corrupted over time.
• Conflict with other software: Other running software can sometimes interfere with the operation of Photoshop. Checking the keyboard driver or resetting to default settings may resolve the issue here.

How do I fix my keyboard shortcuts if they don't work in Photoshop?

1. Reset workspace settings

1. Open Photoshop.
2. Go to Window>Workspace>Reset [your current workspace] in the menu bar.
3. Restart Photoshop and check if the shortcut is working properly.

2. Disable Sticky Keys

1. In Windows 11, type Settings in the search bar and click on it.
2. Under "Interaction"find "Accessibility"> and click "Keyboard".
3. Turn off Sticky Keys.
4. Restart Photoshop and test the shortcut.

Note: Also look for any other relevant settings (such as filter keys) that may interfere with keyboard shortcuts.

3. Update Photoshop

1. Open Photoshop.
2. Click Help>Update in the menu bar.
3. If updates are available, please download and install them. Then reopen Photoshop.

4. Reset Photoshop Preferences

1. Close Photoshop.
2. Relaunch Photoshop while holding down Ctrl Alt Shift (Windows) or Cmd Option Shift (Mac). A dialog box will ask you if you want to delete the Photoshop settings file; click Yes.
3. This will reset Photoshop preferences to their default values. Check if the issue has been resolved.

Note: Resetting preferences means custom settings will be lost, so make sure you have saved or noted down all custom configurations.

5. Check for software conflicts

1. Close Photoshop and any other running applications. Check Windows 11’s Task Manager to make sure all application instances are closed.
2. Reopen Photoshop and test the shortcut.
3. If the shortcut is working correctly, open other applications separately to identify potential conflicts. Once identified, consider updating or replacing the conflicting software.

You can troubleshoot and resolve most keyboard shortcut related issues in Photoshop by systematically completing the above solutions. Regular software updates and occasional preference checks can preemptively address these issues, ensuring a frictionless design experience.

When keyboard shortcuts don’t work across different apps in Windows 11, it can seriously slow down your workflow, and Photoshop CC isn’t the only one experiencing this issue. Users have reported the same situation on Chrome, Microsoft Word, and even Microsoft Excel, but we've found fixes for all of them.

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