Uncovering the truth: Apple return policy remains unchanged

Recently, rumors about Apple closing the return channel have been widely spread on the Internet, causing concerns among users. It is rumored that due to the excessive volume of returns, Apple will notify users by email to apply for returns. This rumor quickly caused panic among users

However, according to my Understand that this news is false. Apple’s official website and Apple Store have always supported a relaxed 14-day no-questions-asked return policy. In other words, within the first two weeks after purchase, users can apply for a return at any time without providing any reason. In addition, Apple's servers undergo regular routine maintenance, so during the maintenance period it may be impossible to check activation status, warranty, returns and other operations. This does not mean that Apple has closed the return channel, but it is just a temporary technical problem

Compared with other e-commerce platforms, Apple’s return policy is considered to be one of the most lenient. Tmall's official flagship store supports 7-day no-reason returns, while JD.com's self-operated stores provide 7-day no-reason returns, but tearing of anti-counterfeiting stickers and seals is not allowed. Therefore, when purchasing Apple products, users do not need to worry about returns, as long as they submit a return application within the time allowed by the policy

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