Stranger information appeared on account 12306. The official response may be that it was because of logging into a third-party platform to grab tickets.

According to news from this site on September 24, many passengers recently found that some strangers’ ride information and travel orders appeared on their 12306 platform, and they felt very confused.

According to the Beijing News, the railway department responded to this. According to reports, since passengers need to fill in their 12306 account information and password when purchasing tickets through third-party ticketing platforms, when these platforms help other passengers purchase tickets, they may use technical means to collect tickets from users who have purchased tickets on the platform. Randomly select accounts and bind other people’s identity information to them to purchase tickets.

According to our understanding, there are two ways for third-party ticketing platforms to help passengers purchase tickets. One requires logging into the 12306 account to purchase tickets, and the other requires logging in to purchase tickets. The former will add passengers to the official waiting list and wait, and the system will monitor the remaining tickets; the latter will have people grab tickets manually, but the charges are more expensive. If the ticket grab is successful, the service fee ranges from 15 yuan to nearly a hundred yuan. .

"Third-party platforms will retain user information during the passenger ticket purchase process. Not only are there issues such as surcharges and bundled sales services, but there may also be risks of personal information leakage." The customer service staff of the 12306 platform said, Once a passenger fills in the account password of the 12306 platform when logging in to a third-party account, your 12306 account has no security at all, and there may be situations where your account information is misappropriated to buy tickets on behalf of others.

The railway department reminds passengers that in order to ensure the security of personal information and smooth travel, it is best to purchase train tickets through official channels and avoid using third-party platforms. If you have purchased tickets on a third-party platform, it is recommended to change the 12306 account password in time and delete the information of unknown passengers. However, since the 12306 platform has time requirements for deleting newly added passenger information, sometimes it may not be deleted immediately.

The railway department once again emphasized that Railway 12306 has never authorized any third-party platform to sell train tickets, and it is impossible to give the so-called "priority to purchase tickets" to third-party platforms. Third-party platforms will retain user information during the passenger ticket purchase process. Not only do they have traps such as surcharges, acceleration packages, and bundled sales services, but they may also pose the risk of personal information leakage.

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