Shen Fei, Senior Vice President of NIO Energy, responded to the concerns of some NIO car owners on the social media Weibo. This was released on October 16
In response to the car owner's concern about "whether replacing the battery will replace the new battery with the old battery", Shen Fei said: "There are new and old batteries, but they are just containers of electricity. I worked hard to use up the electricity in the container, and then I got Value. This is similar to a gas can." Shen Fei further explained that in NIO's battery circulation system, "there is no distinction between old and new batteries, only healthy and unhealthy ones," and emphasized that "as long as the batteries are replaced from the battery swap station, they must be healthy and safe. Battery". This statement emphasizes the reliability and safety of NIO batteries.
In addition, Shen Fei also mentioned the advantages of battery replacement, saying that it is equivalent to providing a lifetime warranty for the car. Each battery replacement is accompanied by chassis and battery testing. , ensuring vehicle performance and safety. For those vehicles that cannot be replaced, if there is a problem with the battery, the cost of maintenance and replacement will be extremely high, because the power battery may depreciate or create safety hazards due to factors such as decay and use environment.
Shen Fei also responded to a common question, that is, "If you don't need to change the battery of a mobile phone, why do you need to change the battery of an electric car?" He pointed out that the essence of this problem is not valid, because the difference between mobile phone batteries and car power batteries in terms of capacity, weight and charging power is more than 1,000 times. He used the "Hume problem" to explain this point of view, arguing that we cannot rely on past experience to prove that the future will be consistent with the past, because the world is no longer consistent.
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