Microsoft introduces app ratings and reviews for Microsoft Teams apps
Apps in Microsoft Teams extend Teams functionality on mobile and desktop. Microsoft Teams apps are similar to web-based SaaS apps, do not need to be installed locally and only work within the scope allowed. There are more than 2,000 apps in the Microsoft Teams store, some of which are very popular. Collaboration apps from Adobe, Atlassian and Workday have more than 10,000 monthly active users on Teams.
Yesterday, Microsoft announced that it is introducing ratings and reviews to the Microsoft Teams app. Not only does this help users choose apps that suit their purposes, but it also allows developers to collect valuable feedback on their apps. With this feature, Teams users can now rate and review Teams apps. App publishers can manage user feedback in Partner Center. Because ratings and reviews are powered by Microsoft AppSource, the same ratings and reviews will appear across all app discovery points on Microsoft 365.
Here's how ratings and reviews work for Microsoft Teams apps:
- Users can rate the app on a scale of 1 to 5 and write Comment to share their experience with the app.
- Other users can mark these comments as "helpful," providing another layer of feedback.
- Users who have installed the app on Teams will be proactively prompted to rate their session with the app.
- Publishers can reply to these comments from Partner Center, just like comments from AppSource.
You can learn more about the Microsoft Teams developer platform here.
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