Kingsoft Office has a privacy door! Feed the AI ​​with documents uploaded by users

According to news on November 17, some netizens discovered that the privacy agreement of WPS mentioned an item about training AI with user document data. The agreement mentioned that in order to improve the accuracy of users' use of AI functions such as online document beautification, online PPT beautification, and online form beautification provided by WPS, WPS will desensitize document materials actively uploaded by users and use them as AI training of basic materials used. This situation has caused concern among netizens

This is not the first time WPS has fallen into a privacy door.

Earlier in June this year, a netizen posted on a certain platform with the nickname "Mi Rabbit Just Wants to Make Money" saying that the files he saved locally were banned from access by WPS without sharing them with others. , and on the grounds that "the file contains prohibited content". This netizen therefore questioned WPS, believing that the software snooped into users' private files and forced them to process them, claiming that they would make a rights protection report

WPS was on the hot search list because it was "revealed that the user's local documents were deleted". Later, WPS urgently issued a clarification, stating that "the online document link shared by a user was suspected of violating regulations. We have prohibited others from accessing the link in accordance with the law. This matter was rumored Delete user local files for WPS". According to the hot search incident, WPS issued a statement under emergency circumstances, explaining that there were irregularities in the online document link shared by a user, so others were prohibited from accessing the link in accordance with the law. However, the event was incorrectly propagated as WPS deleting user local files

Although WPS responded quickly, public criticism about the "crisis of trust from users" has not stopped

According to reports, the poster said that during the communication process with WPS, WPS admitted that the audit system had misjudged sensitive words, and promised to strengthen the system to detect loopholes and improve standards, which is not what the official statement said. This is because the document itself contains prohibited content and is shared externally.

Now it is once again in a crisis of trust, and WPS still has a brand crisis.

On November 16, Kingsoft Office announced that its artificial intelligence office application WPS AI has begun public testing. This is an application with powerful language model capabilities. AI functions will be gradually opened to all users, and users can experience the various functions it brings

Since this year, many companies on the collaborative office track have been increasing investment in AI and large-model products, including DingTalk, iFlytek, and even Microsoft 365. Kingsoft Office revealed that in the future, it will also reconstruct office software through the application of large models to provide users with product experiences in three aspects: AIGC (content creation), Copilot (intelligent assistant) and Insight (knowledge insight).

Since last year, large model products have become a hot spot in the industry. Kingsoft’s pursuit of this popularity may be related to performance. Half a month ago, Kingsoft Office announced financial data for the third quarter of 2023. Global smartphone and PC shipments have declined sharply.

The development prospects of Kingsoft Office have worried investors because the hidden concerns of weak performance growth cannot be ignored. Now, Kingsoft Office is working hard to develop artificial intelligence, but I don’t know if it can become the next growth point

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