Amazon Cloud Technology and Deloitte China work closely to accelerate the exploration of generative AI in enterprises

As a new tool for digital transformation, generative artificial intelligence (AI) is increasingly used by enterprises to explore the reshaping of business models, innovation methods, workflows and customer experiences

Recently, Deloitte China and Amazon Cloud Technology announced their cooperation to establish a joint laboratory for generative artificial intelligence. Sun Xiaozhen, Deloitte China Management Consulting Cloud Service Leading Partner and Artificial Intelligence and Data Services Deputy Leading Partner, said that the original intention of the laboratory is to “help enterprises accelerate the accumulation of business applications, shorten the exploration process of generative artificial intelligence, and accelerate the development of generative artificial intelligence as soon as possible.” Achieve its large-scale application and promote the improvement of data and business value”

Integrate advantageous resources and launch “1 3” cooperation

A leading international manufacturing company with tens of thousands of employees in China. Internal efficiency was limited as internal product support and workflows were chronically fragmented. In this case, the application of generative artificial intelligence has become the direction of improvement and upgrade

According to understanding, the company, with the assistance of Deloitte and Amazon Cloud Technology, adopted a generative AI knowledge management solution to successfully integrate its own huge knowledge base and integrate the unique knowledge system accumulated by the enterprise, including various products and services, platforms and tools, internal processes, etc.

Subsequently, solutions based on the company's own data can respond in a timely manner, automatically extract knowledge, and quickly locate product descriptions, user manuals, technical specifications, marketing materials, FAQs, regulations and other content. In just four months, this solution has been successfully applied to more than 50 internal business teams, achieving efficiency improvements in different scenarios such as product development, IT, company operations, and customer service. Especially in terms of internal employee consulting services, this solution can directly solve the problems of the vast majority of employees and greatly improve employee satisfaction

Deloitte China and Amazon Cloud Technology have discovered more common and personalized needs in similar cases, and based on this, they are committed to providing relevant professional services to more enterprises. To this end, they established a joint laboratory for generative artificial intelligence

With the establishment of the joint laboratory, both parties will integrate superior resources and cooperate around "1 3":

"1" is based on the solid technology of Amazon Cloud Technology in the fields of AI computing capabilities, the new managed generative AI service Amazon Bedrock launched in overseas regions of Amazon Cloud Technology, and the fully managed machine learning service Amazon SageMaker. In-depth cooperation.

"3", combined with Deloitte's outstanding capabilities in strategic consulting, technology implementation and global compliance, it provides strategic consulting on generative AI business applications, generative AI security compliance consulting and generative AI application landing scenario innovation, etc. Cooperation in the three fields will help enterprises open up a complete closed business loop from business strategy, application scenarios, security compliance to technology implementation, and fully unleash the huge potential of generative AI

By providing solid technical support, we strive to improve the empowerment system

At the technical level, Amazon Cloud Technology provides complete generative AI cloud service technology to accelerate the enterprise's generative AI journey.

Amazon Cloud Technology provides corresponding generative artificial intelligence services in various technical fields, from the bottom acceleration layer (such as acceleration chips and storage optimization), to the middle layer model building tools and services, to the top-level generation A complete enabling system for artificial intelligence-related applications

At the bottom level, there are the self-developed machine learning inference chip Amazon Inferentia2 and the self-developed machine learning training chip Trainium. Amazon EC2 Inf2 instances based on Amazon Inferentia2 chips can create cost-effective generative AI cloud infrastructure. Generative AI inference workloads are demanding, and Inf2 instances provide considerable performance, energy efficiency, and cost reduction for running these workloads at scale on Amazon Cloud Technologies. The new Trn1n instance, based on Amazon Trainium chips, doubles network bandwidth and provides higher performance for training generative AI models.

In the middle layer, the new managed generative AI service Amazon Bedrock and the fully managed machine learning service Amazon SageMaker help customers choose a suitable business model safely and conveniently.

With Amazon Bedrock, using basic models through APIs accelerates the development of generative AI applications without the need to manage infrastructure; users can find basic models suitable for use cases from the basic models provided by Amazon Cloud Technology, AI21 Labs Anthropic, and Stability AI; Customers can also use their own private data to fine-tune the model to meet their individual needs.

As for Amazon SageMaker, it can help customers complete the fine-tuning and deployment of basic models from data preparation, basic model selection, basic model fine-tuning to basic model deployment and management.

On the top layer, there is the out-of-the-box generative AI application Amazon CodeWhisperer. It helps developers eliminate repetitive work and focus on innovation by writing mostly undifferentiated code.

Three major collaborations to unleash the potential of generative AI

Cooperation in three directions, specifically:

In terms of generative AI business application strategic consulting, we focus on helping companies solve the common problem of ambiguous business scenarios.

Deloitte relies on its experience in management and strategy consulting and technology implementation to help companies gain insight into industry trends, discover application scenarios, and formulate generative artificial intelligence strategies. By leveraging Amazon Cloud Technology's reliable, secure, and efficient generative AI services, Deloitte can quickly implement commercial applications and reduce the difficulty for enterprises to use generative AI to explore business innovation

We provide assistance in generative AI security compliance consulting to help enterprises ensure that the security protection of data, models and applications are effectively implemented

Deloitte has strong capabilities in global security compliance consulting. We are able to provide customers with security compliance consulting services for generative artificial intelligence, and interpret generative artificial intelligence laws and regulations in different countries and regions. We apply these interpretations to the company's business processes and product research and development, helping companies improve the security compliance of their overall business and products

Amazon Cloud Technology helps enterprises fully unleash the potential of generative artificial intelligence while ensuring the security and compliance of data, models, and applications through technology, services, and tools. In addition, Amazon Cloud Technology also applies artificial intelligence and generative artificial intelligence technology to security and compliance services to provide more intelligent security and compliance solutions, respond to complex security threats, and improve compliance efficiency

In terms of innovation in generative AI application scenarios, the joint laboratory uses Amazon Cloud Technology’s new managed generative AI service Amazon Bedrock in overseas regions and fully managed machine learning service Amazon SageMaker to launch a series of solutions to meet the needs of enterprises. various overseas application scenarios. The first batch focuses on three plans:

The first is an intelligent BI solution based on large language models. Based on Amazon Bedrock and Amazon SageMaker, it is preset with a variety of large language models including Chinese, which can realize natural language to SQL The seamless conversion of query languages ​​enables ordinary business personnel in enterprises to obtain the required data and gain insight into business value without having SQL professional skills. .

The second is the generative AI knowledge management solution, based on Amazon Bedrock and Amazon SageMaker, providing high-performance basic models from leading artificial intelligence companies such as Amazon Titan and Anthropic Claude, as well as a variety of open source languages Model options. By building an enterprise knowledge platform, we can help enterprises quickly and efficiently deploy knowledge question and answer or retrieval systems while ensuring the privacy and security of internal data. This solution has been used in a leading international manufacturing company for internal employee consulting services, and can directly solve the vast majority of employee questions and significantly improve employee satisfaction.

The third is the large language model operation and maintenance platform (LLMOps) solution. By using Amazon SageMaker as the model training and inference platform, customers can self-service process management of large language model tuning work. Use Infrastructure as Code (IaC) to quickly generate tool chain resources, automate operations, and improve model iteration efficiency.

In addition to the above, in terms of human resources, the joint laboratory is composed of product technical experts, cloud solution architects, data scientists, artificial intelligence experts and industry experts appointed by both parties. Amazon Cloud Technology provides cloud computing resources, industry best practices, and partner resources, while Deloitte China contributes industry solution assets, business best practices, development and operation capabilities, as well as generative artificial intelligence business application strategic consulting services and generative artificial intelligence business application strategic consulting services. Artificial intelligence security compliance consulting services. (This article is original from Ding Technology Network, please indicate "Source: Ding Technology Network" when reprinting)

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