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What's wrong with the number not showing in the WeChat message?

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Release: 2023-11-29 16:23:40
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WeChat messages may not display numbers due to mobile phone settings, WeChat application settings or other factors. The solution is as follows: 1. Check the mobile phone notification settings to ensure that the mobile phone notification settings allow the WeChat application to display the number of messages; 2. Check the WeChat application settings; 3. Update the WeChat version; 4. Clear the WeChat cache; 5. Restart the phone; 6. Others Possible solution, uninstall and reinstall WeChat app.

What's wrong with the number not showing in the WeChat message?

WeChat messages that do not display numbers may be caused by phone settings, WeChat application settings or other factors. In the answer below, I will provide some suggestions to help you troubleshoot and solve the problem of WeChat messages not displaying numbers.

1, Check the mobile phone notification settings:

First, make sure that your mobile phone notification settings allow the WeChat app to display the number of messages. The specific steps may vary depending on your phone model and system version, but in general, you can check your phone's notification settings by following these steps:

  • Open your phone's Settings app and find "Notifications" or "App Notifications" option.

  • In the notification settings, find and click the WeChat app.

  • Make sure the "Show number of notifications" or similar option is turned on.

  • If the number of notifications shows 0, try changing it to "Number".

2. Check the WeChat application settings:

The WeChat application itself also has some setting options that may affect the display of the number of messages. You can try the following methods to check the settings of the WeChat application:

  • Open the WeChat application and click the "I" icon in the upper right corner to enter the personal center.

  • In the personal center page, find and click the "Settings" option.

  • In the settings page, find related options such as "New Message Reminder" or "Notification Settings" and make sure the option to display the number of messages is turned on and set to "Number".

3. Update the WeChat version:

Sometimes, the old version of the WeChat application may have some bugs, causing the number of messages to not be displayed correctly. Therefore, you can try updating the WeChat app to the latest version, which may solve this problem.

  • Open the app store (such as App Store or Google Play), search for the WeChat app, and check if a new app version is available.

  • If a new version is available, click Update WeChat App.

4. Clear the WeChat cache:

The cache problem of the WeChat application may also cause the number of messages not to be displayed. You can try clearing the cache of the WeChat app and refreshing the app data.

  • Open the settings app on your phone, find and click the "Application Management" or "Application Information" option.

  • Find and click the WeChat application in the application list.

  • Enter the details page of the WeChat application, find and click "Clear Cache" in the storage or cache options.

5. Restart your phone:

  • Sometimes, some temporary system errors may cause the number of WeChat messages not to be displayed . You can try to resolve these issues by restarting your phone, which may restore normal notification functionality.

6, Other possible solutions:

If none of the above methods solve the problem, you can also try some of the following other solutions:

  • Uninstalling and reinstalling the WeChat app may fix some internal problems within the app.

  • Make sure that your WeChat account is not blocked or restricted (for example, due to violation of WeChat usage regulations), as this may affect your ability to receive messages.

  • If you have other devices with WeChat installed, such as computers or other mobile phones, you also need to check whether the number of messages is not displayed because the messages have been read on other devices.

In short, WeChat messages not displaying numbers may be caused by many reasons, and the above methods are common solutions. If none of the above methods solve the problem, you may need to contact WeChat customer service or the technical support of the mobile phone manufacturer for more professional help.

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