Why is there no sound in the handset of the mobile phone but there is sound in the handsfree?

The reasons why there is no sound in the handset of the mobile phone but there is sound in the hands-free: 1. Software problem; 2. Physical damage; 3. Connector problem; 4. Other reasons. Detailed introduction: 1. Software problems, including application software conflicts, system setting issues and software updates; 2. Physical damage, including dust or debris, hardware failure; 3. Connector problems, including loose or damaged connectors, and cable routing issues ; 4. Other reasons, including operator network problems and signal problems, etc. There are many reasons why there is no sound on the handset but there is sound on the hands-free speaker.

The operating system for this tutorial: Windows 10 system, DELL G3 computer.

If there is no sound from the handset of the mobile phone but there is sound from the hands-free speaker, it may be due to a variety of reasons. These reasons include software issues, physical damage, connector issues, etc. Below we will analyze these possible causes and corresponding solutions in detail:

1. Software problems:

• Application software conflicts: some Application software may conflict, causing the handset to not work properly. In this case, you can try uninstalling recently installed apps or restoring to a previous backup to see if that resolves the issue.

• System setting issues: Wrong system settings may cause the handset to not work properly. For example, this problem may occur if the volume is set incorrectly, or if the handset is mistakenly set to silent mode. Check and adjust volume settings and silent mode to make sure they are configured correctly.

• Software update: In some cases, the software update of the mobile phone system may include some patches to fix the handset problem. Make sure your phone system is up to date, or check to see if there are updates for your phone model.

2. Physical damage:

• Dust or debris: If the earpiece is blocked by dust or debris, it may will affect its normal operation. Try cleaning the earpiece to make sure there are no blockages inside.

• Hardware failure: The handset itself may be physically damaged, such as broken internal wiring or damaged components. In this case, the earpiece or the entire phone speaker module may need to be replaced.

3. Connector problem:

• Loose or damaged connector: The internal connector of the phone may be loose or damaged. , causing the handset to not work properly. Try shaking the phone slightly to see if you can hear any loose parts inside. If you suspect a connector is damaged, you may need to have a professional service technician inspect and replace the connector.

• Cable problems: The cable may malfunction, causing the handset to not work properly. In this case, you also need to find professional maintenance personnel to check.

4. Other reasons:

• Operator network problems: Sometimes, operator network problems may also As a result, the receiver is silent during calls. Try calling from a cell phone in different locations to see if it's related to a specific carrier. If the problem is with the operator, you can contact them for a solution.

• Signal problem: Weak or unstable signal may also cause the receiver to be silent during a call. If you are in an environment with weak or unstable signals, you can try moving to another location or wait for the signal to become stable again.

It should be noted that for situations involving hardware repair or replacement, it is strongly recommended to find professional maintenance personnel for inspection and repair. This is because incorrect repair operations can cause further problems or damage other parts of the phone. At the same time, problems involving hardware replacement often require corresponding maintenance fees. For software-related problems, you can try to troubleshoot and repair them yourself; if you cannot solve them, consider seeking professional help.

To sum up, the problem of no sound in the handset but sound on the hands-free speaker may involve multiple reasons. We can follow the above steps to investigate possible causes one by one and try corresponding solutions. If you encounter difficulties, you can seek help from professional maintenance personnel in time to avoid further damage.

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