We often need to use the printer to print some important documents and files, but we often encounter the problem that the printer cannot print out. So what is the reason? In fact, there are many possible problems.
Cause 1: Printer status
1. First, we double-click the printer icon in the lower right corner to open the print queue.
2. If "Offline use" is displayed on the screen, please click on the upper left corner and cancel offline
If "Paused" is displayed on the upper left corner ”, you can click to cancel the pause
Cause two: connection and driver
Please make sure the printer is connected correctly and check whether the computer can detect it
If the connection is normal, you can also check in the "Device Manager" whether you need to install or update the driver
Reason 3: Hardware
If the printer's hardware fails, then printing will naturally be impossible
2. Check whether the connecting cable is short-circuited, poor contact, etc.
3. Is there paper placed on the printer and is there any paper jam?
4. Please check again whether there is available ink, or whether there are problems such as machine parts failure
Cause 4: Network
First, you need to check whether the network connection is normal. You can try to switch the network to see if the printer is working properly
If multiple devices share an IP address, it will also cause network abnormalities, which can be solved by changing the IP address of the printer
3. If The firewall or security software set up on your computer blocks the operation of the printer. You can exit these software first and then print again
The fifth reason is printer problems
Reset the print queue: clear the background print tasks and restart the printing operation
2. Restore the initial settings: If the setting operation is incorrect and cannot work, you can restore the machine to the default settings.
3. Power data cable: Check whether the power data cable is connected correctly, whether the plug is powered on, etc.
4. Restart the machine: Restart your printer or computer and see if it works Use the printer normally.
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