What should I do if I forget my WeChat payment password?

Solution for forgetting WeChat payment password: 1. Open WeChat APP, click "I" in the lower right corner to enter the personal center page; 2. In the personal center page, click "Pay" to enter the payment page ; 3. In the payment page, click "..." in the upper right corner to enter the payment management page; 4. In the payment management page, find and click "Forgot payment password"; 5. Follow the page prompts and enter personal information for identity verification. , after successful verification, you can choose to "retrieve by facial recognition" or "retrieve bank card information by verification" to retrieve the password, etc.

If you forget your WeChat payment password, you can follow the following steps to retrieve it:

1. Open the WeChat APP and click [in the lower right corner] Me], enter the personal center page.

2. In the personal center page, click [Pay] to enter the payment page.

3. On the payment page, click […] in the upper right corner to enter the payment management page.

4. On the payment management page, find and click [Forgot payment password].

5. Follow the page prompts and enter personal information for identity verification. After successful verification, you can choose [Retrieve by facial recognition] or [Retrieve by verification of bank card information] to retrieve the password.

6. If you select [Face Retrieval], follow the page prompts to perform face recognition operations to reset your password.

7. If you select [Verify and retrieve bank card information], follow the page prompts to enter the bank card information for verification. After successful verification, you can reset the password.

In addition, if the user has bound a bank card, they can also retrieve the WeChat payment password through the following two methods:

1. Retrieve through WeChat wallet: Open WeChat and click [Me] 】-[Wallet]-[Payment Management]-[Forgot payment password], retrieve the payment password by rebinding the bank card. You need to fill in the bank card related information for verification. After successful verification, you can reset the password.

2. Retrieve through WeChat customer service: If the payment password cannot be retrieved through the above methods, you can contact WeChat customer service and provide relevant identity information and bank card information so that customer service can assist in retrieving the payment password.

If the user has not bound a bank card and cannot retrieve the WeChat payment password through the above methods, you can try the following methods:

1. Contact the original real name: If the WeChat account has passed real name authentication , users can try to contact the original real person (that is, the person who provided identity information when registering a WeChat account) to request assistance in retrieving the WeChat payment password. The original celebrity needs to provide relevant identity information and bank card information for verification. After successful verification, the password can be reset.

2. Contact Tencent customer service: If the original person cannot help solve the problem or cannot contact the original person, the user can contact Tencent customer service for help. In the WeChat customer service dialog box, users need to provide relevant identity information and bank card information for verification. Customer service staff will verify the information provided by the user and assist in retrieving the WeChat payment password.

If your WeChat account is stolen or encounters other security issues that prevent you from retrieving your payment password, it is recommended that you first report the case through WeChat customer service and contact WeChat customer service as soon as possible for help to protect the safety of your personal property. In addition, in order to avoid similar problems from happening, it is recommended to change your password regularly and strengthen account security settings, such as turning on two-factor verification and other measures.

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