The power supply of Windows 10 is connected but the battery is draining. What should I do?

Because our laptops need to charge the battery, they are often used with the power plugged in. However, some users said that when using them, the computer shows that it is connected and not charging. We can check the battery status according to the battery status. to decide how to handle it.

What to do if win10 power is turned on and is being discharged:

1. If the power is very high, for example, when the power is at 90%, it does not matter if it is showing that it is being discharged.

2. This is the computer's battery protection mode to extend battery life. No need to adjust.

#3. If your battery is out of power, less than 5%, and it still shows that it is discharging, please check whether the power cord is burned.

4. Or it may be caused by the aging of the battery. In this case, the battery needs to be replaced with a new one. It is recommended to find an after-sales service to replace the battery and power cord.

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