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How to solve the problem that win11 remote assistance is grayed out and cannot be checked

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Release: 2024-01-10 09:42:05
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Remote assistance can provide more help to other users, but some users find that it is gray after opening it, so they cannot operate. For this reason, we have brought a solution. Take a look at win11 remote assistance, which is gray and cannot be operated. Check the solution box.

win11 remote assistance is gray and cannot be checked

1. First, press the shortcut key "win r" to open the run and enter "gpedit.msc" mingl.

How to solve the problem that win11 remote assistance is grayed out and cannot be checked

2. Then, click in the Local Group Policy Editor:

Computer Configuration—>Administrative Module—>Windows Components—> Remote Desktop Services -> Connection expansion.

How to solve the problem that win11 remote assistance is grayed out and cannot be checked

3. After that, double-click the "Allow users to connect remotely by using Remote Desktop Services" option in the right column.

How to solve the problem that win11 remote assistance is grayed out and cannot be checked

4. Finally, check the "Enabled" option in the pop-up dialog box.

How to solve the problem that win11 remote assistance is grayed out and cannot be checked

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source:somode.com
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