How to solve the problem of silent iPhone calls

iOS 12 is the latest version of the iPhone operating system, which provides many premium services and features. However, some users have complained that their iPhones cannot hear incoming calls after upgrading to iOS 12. In order to solve this problem, iOS 12 users have tried methods such as restarting the phone or cleaning the receiver, but these methods are only used to confirm whether the problem is related to iOS or to the phone hardware. In this article, we will detail the complete solution to fix iPhone XS/XS Max/XR/X/8/7/6s/6 not hearing caller in iOS 12/11.

• Part 1: Best Fixes iPhone Can’t Hear Incoming Calls But Speakers Work” No Data Loss
• Part 2: Other Simple Fixes to Fix iPhone Not Listening To Call

Part 1: Best Fix iPhone Can’t Hear Incoming Calls But Speaker Works” No Data Loss

Tenorshare ReiBoot is specially designed to fix iPhone system errors A utility designed to solve problems without losing data. If you encounter the problem of not hearing callers on iPhone XS/XS Max/XR/X/8/7/6S/6, you can try to use this system recovery tool to solve it. Just follow these simple steps and you can fix the issue of not hearing calls without losing any data on your device.

The first step is to download and install a software called ReiBoot, which can be used on Windows or Mac computers. This software is a very useful tool that can help fix various problems with iOS devices.

The second step is to connect the iPhone to the computer via USB cable and select the "Fix All iOS Stuck" option and click "Fix Now".

The third step is to open the ReiBoot software, it will display an IPSW firmware that matches your iPhone system. You need to download and use this firmware online to restore your iPhone system.

After the system recovery is completed, your iPhone will restart and automatically upgrade to the latest iOS version. Please test after the system is restored to ensure that you can answer calls normally. It is worth mentioning that this iOS system recovery tool is very powerful and can repair a variety of iPhone and iPad problems without causing data loss.

Part 2: Other Simple Fixes to Fix iPhone Can’t Hear Calls

Before you start entering the Apple Store or going through the complicated process, it is recommended that you start with the simple fixes first. This can save a lot of time, especially if the problem is not complex. Please start with the following steps:

1. Check the iPhone case

Sometimes, you may encounter problems with the case when using your iPhone, such as blocking the function of the receiver or microphone. If your iPhone has a protective case, remove it first and then try calling someone. This is the first step to troubleshooting the problem, as this situation is very common.

2. Make sure the iPhone is not in headphone mode

If your phone encounters a problem, please first check whether it is stuck in headphone mode. Sometimes, the iPhone may remain in headphone mode after unplugging the headphones. Additionally, debris in the headphone jack may cause this problem. You can clean any dirt and debris inside the jack and plug and unplug the headphones multiple times until the iPhone recognizes that the headphones have been disconnected. If you are using an adapter, you can also try plugging and unplugging the adapter. This might solve your problem.

3. Turn off Bluetooth

Another reason why the iPhone cannot hear the caller may be that the Bluetooth function is turned on and interfering with the sound during the call. You can turn off Bluetooth functionality by following these steps: First open the Settings app and navigate to the Bluetooth option. Here you will see a toggle button, just toggle it off. This will disable Bluetooth functionality and you should be able to hear the caller normally.

4. Perform a Hard Reset

If these three fixes don’t work and you still can’t hear the other party during a call, you may consider performing a hard reset. For iPhone 7 or earlier iPhone models, you can perform a hard reset by simply pressing and holding the Sleep button and the Home button at the same time and waiting for the Apple logo to appear after the screen turns black. And for iPhone XS/XS Max/XR/X/8/8 Plus, the steps for hard reset are slightly different.

• Quickly press and release the Volume Up button.
• Repeat the same operation using the Volume Down button.
• Press and hold the "Power" button until the Apple logo appears.

Bottom line

In this post, we will share some methods to fix iPhone not being able to hear the other party properly or only being able to hear when answering a call Issues with the sound on the speakers. If this is not caused by physical damage, we recommend using Tenorshare ReiBoot to fix this system glitch by restarting your iPhone or performing a system recovery. These methods can help you solve iPhone call problems so that you can hear the other party's voice normally.

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