Why does iPhone have screen burn-in problem? What to do if iPhone screen burns?

With the official release of the iPhone 15 series, many users who have received the new iPhone 15 models have reported that their iPhone 15 has a "screen burn-in" problem. While most reports of display issues come from "iPhone 15" users, there are also some users with iPhone 13 Pro and iPhone 12 Pro devices having similar issues, which may be why Apple's release notes don't specifically mention "iPhone 15" reason.

#In fact, many old Apple mobile phone users have said that they are already used to the screen burn-in problem in the iPhone 15 series models. Since the iPhone X, this so-called screen burn complaint has never stopped on the iPhone.

In Apple’s view, the screen burn-in situation on the iPhone is not a hardware failure. It's a problem of "image retention", not screen burn. What's more, OLED screens will only cause screen burn-in problems after being used for a long time. The iPhone 15 series has only been on sale for a month, so it is obviously not caused by hardware screen burn-in.

The so-called "screen burn" problem is actually caused by the unique protection mechanism of iOS that causes image persistence, and has nothing to do with physical damage or aging. In addition, because Apple uses an OLED screen, and due to the self-luminous nature of the OLED display, as the use time increases, image afterimages left by aging sub-pixels will inevitably appear on the screen, which is a screen display retained bug. Therefore, according to Apple officials, this is a normal situation and is not a hardware failure. It can basically be repaired by updating the new algorithm of the system. Now Apple has fixed the screen burn problem through software.

#So there is no recall for the screen burn-in problem, and there will be no returns or exchanges due to screen burn-in. If the iPhone you are currently using has an OLED screen and you have screen burn-in problems, you can try upgrading to iOS 17.1 RC, or wait until you upgrade to the official version of iOS 17.1, which will improve it.

If we encounter the "screen burn" phenomenon during daily use of iPhone, we can also try to solve it through the following methods:

1. Place the phone in a darker environment, or turn off the screen regularly to reduce screen burn.

2. Turn down the screen brightness and see if it can improve the screen burn-in phenomenon.

3. Change the screen saver, or lower the display resolution.

4. Run the Pixel Fixer.

5. Try using screen repair software.

6. Place the phone in the refrigerator to cool down, take it out after a period of time, and slowly wipe it to remove the screen burn shadow. You can also wet the screen with water and then wipe it with a clean rag to reduce the shadow of screen burn. If the screen burn shadow is not eliminated, you can use an alcohol wipe to wipe the screen, which can effectively remove the screen burn shadow.

7. Use computer screen cleaner to clean the residual image of screen burn, but pay attention to the usage method to avoid excessive erosion of the screen.

8. Pasting a high-quality wallpaper on the screen can also eliminate residual images.

If none of the above methods can solve the problem, it may really be a hardware problem, and you need to contact Apple after-sales service to replace the phone screen.

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