What will happen when China's largest social media platform collides with the largest smart office collaboration platform? The answer given by Weibo COO Wang Wei is that a "golden age" of AI application innovation has begun.
On January 9, 2024, at the DingTalk 7.5 product launch conference held in Hangzhou, it was announced that by the end of 2023, the number of DingTalk users had reached 700 million. Among them, the paid DAU is 28 million, and the number of software paying companies reaches 120,000. One of the important highlights of the conference was that DingTalk officially launched an AI assistant product co-created based on the needs of 700,000 companies, further lowering the threshold for using AI and enabling everyone to create their own AI assistant. This move is another important move after the announcement of access to Tongyi Qianwen in April 2023 and the announcement of building a smart base with AI in August.
Sina Weibo COO Wang Wei served as a special guest at the press conference and shared his experience and insights on co-creating artificial intelligence with DingTalk. He emphasized that this is the golden age of innovation in artificial intelligence applications. He believes that this year or even the next one or two years, the innovation and implementation of artificial intelligence applications will be a key factor in determining the success of artificial intelligence technology.
(Picture: 2024 DingTalk 7.5 Product Launch)
“DingTalk’s open ecosystem and AI impressed me”
us He is the earliest user of DingTalk AI functions outside the Alibaba system. He has now become a major user of DingTalk AI applications and has used more than 100 DingTalk intelligent robot functions. At the press conference, Wang Wei said, "In the application direction of generative artificial intelligence (AIGC), we cooperate with DingTalk and fully support DingTalk." We are also the first users to use DingTalk's "magic wand" function.
In mid-April 2023, Wang Wei led a team to Hangzhou to visit DingTalk. Ye Jun, the president of DingTalk (who has many nicknames) received them.
During this first meeting, Wang Wei had two deepest impressions of DingTalk: First, DingTalk has more than 1,000 employees and has created such a huge platform, which now has 700 million users. Wang Wei was moved by DingTalk’s platform thinking and determination to open up the ecosystem.
Alibaba Group announced its embrace of artificial intelligence (AI) in March and April last year, a move that has already received widespread attention. As a witness, I have attended the AI Alibaba Cloud launch conference and witnessed many of the impressive AI product plans displayed by DingTalk. Babu, the CTO of DingTalk, gave us a demonstration, showing related functions such as automated code generation and forms. I was deeply moved by these demonstrations, so we chose to work with DingTalk without hesitation. Wang Wei said.
After Sina Weibo decided to join DingTalk, the deployment was very fast. It only took about a week for DingTalk to be deployed on Sina Weibo and the online rate reached 70%, and the user usage rate reached 95% within a month.
“DingTalk’s AI capabilities are very shocking”
According to Weibo, DingTalk is a company that has quickly implemented AI capabilities in office scenarios. After Weibo deploys office scenarios to the DingTalk platform, it is definitely a major user of DingTalk AI.
Wang Wei particularly emphasized the co-creation with DingTalk AI. “When I first started using DingTalk’s ‘Magic Wand’, I was very impressed. We also used functions such as smart meeting summary and smart to-do,” he said.
DingTalk’s flash memory function is very popular among Weibo employees. "When we had a meeting, I told the employees in the meeting that the meeting minutes can be recorded in flash memory. You open the DingTalk next to it, and then some of the things discussed will automatically have a summary of the meeting. Not only the summary, but also the to-dos. You After the meeting, the meeting will be automatically summarized, and then corresponding to-do notifications and to-do time points will be sent, which is very fast." Wang Wei said.
In addition, more than 100 DingTalk robots have been launched on Sina Weibo, including a specially developed robot for Weibo - WeiBot, which can be used to write code. For example, a lottery program used to take engineers half a day to write, but DingTalk Robot generates the framework in just a few seconds and can be directly put into production.
Not only that, WeiBot has greater capabilities. Wang Wei gave an example. Last month, there was a heavy snowfall in Beijing and the Changping subway broke down. Weibo hotspots had a hotspot detection system based on DingTalk robots - the Eagle Eye system. This system immediately discovered the corresponding hotspot information. "We use WeiBot to automatically notify all employees to pay attention to safety. The entire process, including real-time monitoring of hot spots and related warning reminders, is completed through the robot process."
In addition, there are engineers I prefer to use the "disaster reporting robot". In the past, if an engineer was required to develop this monitoring robot, it might take him several days to understand the business process and write the code. However, with DingTalk's robot, it may be possible to complete a complete one in an hour. A set of processes for finding faults, notifying faults, and follow-up processing can be quickly launched.
In fact, Weibo employees have been innovating in the use of DingTalk robots. The WeiBot robot has integrated the capabilities of Tongyi Qianwen. Every employee now has an office secretary anytime, anywhere. . This all-round artificial intelligence assistant can answer various questions for employees 24 hours a day, allowing employees to truly experience the convenience and efficiency brought by AI capabilities.
(Picture: Weibo COO, Sina Mobile CEO, Wang Wei, Dean of Sina AI Media Research Institute)
Standing in the "golden age" of AI application innovation
Switch to DingTalk Since the establishment of the platform, Weibo has integrated more than 50 business systems and more than 100 robots, including news release systems, data portal systems, sales systems, product delivery systems, and command systems.
At the same time, Weibo has connected the business system with the DingTalk robot, and leveraged the efficient access capabilities of DingTalk IM to provide strong support for the processing of each business system. Employees can quickly issue instructions to the business system through DingTalk robots, and then the system provides real-time feedback to employees. The efficiency of business processing communication links has been significantly improved.
Sina Weibo is China’s largest social media platform with 600 million monthly active users and over 250 million daily active users. With 700 million users and 25 million enterprise organizations, DingTalk is China's largest smart office collaboration platform. Wang Wei is full of expectations for the combination of the two in the AI era.
Wang Wei believes that with the advent of the AI era, Sina Weibo and DingTalk stand together in a "golden age" of AI application innovation.
"I am very lucky to be able to stand on such a foundation of AI technology and explore with DingTalk the contribution of AI to the development of our overall society." He said.
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