No matter which e-commerce platform it is, there will always be refunds and returns. As one of the most popular e-commerce platforms in China, Pinduoduo often has people asking about return shipping costs. So who will bear the return shipping costs for Pinduoduo? Does Pinduoduo have shipping insurance? Where can I find Pinduoduo shipping insurance? Under what circumstances does the user need to bear the shipping cost? Let’s take a look at the introduction of Pinduoduo’s refund rules.
First of all, I can definitely answer everyone: Pinduoduo has freight insurance.
However, most of these freight insurances are provided by sellers to buyers for free, and some require buyers to purchase them themselves. The specific situation will vary depending on the product. Generally speaking, Pinduoduo’s freight insurance will subsidize the return freight if you apply for a return, refund or exchange within 90 days after the order is shipped. It should be noted that the amount of Pinduoduo’s freight insurance claim is generally determined based on the first load of express delivery between the buyer and seller. Therefore, there may be cases where the buyer’s actual advance payment for freight and the claim amount are inconsistent. .
If the product is returned due to non-quality issues, the shipping fee will be borne by the buyer. If there is a quality problem, the seller will bear the return shipping costs. Products with freight insurance will be compensated by the insurance company.
So if we want to determine whether a product has freight insurance, where should we look? The editor is here to give you the answer.
1. First, we need to find the product we want to check, and then if you see the words [Return Package Shipping Fee] in the product details, it means that this product comes with shipping insurance.
2. After clicking on the green [Return Package Shipping Fee], you can see the detailed description of Pinduoduo’s shipping insurance.
If you want to know more details, please pay attention to this site!
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