Many people have encountered this problem, that is, when double-clicking to open a Word document, a dialog box pops up prompting that Word has encountered a problem and needs to be closed. Then open it in safe mode and only see an empty Word document. However, opening the required document from this empty document can be used normally without losing the content. However, this method is really troublesome.
Okay, I tried uninstalling and reinstalling Word and still got the same problem. After further investigation, it was discovered that the problem was a corrupted Word document template. The solution is to delete the template.
the first method
Template files generally exist in the following path, see the picture
C:\\Documents and Settings\\Administrator\\Application Data\\Microsoft\\Templates" directory, delete the "Normal.dot" public template file in it.
Note: The folder is hidden, so the folder option should choose to show hidden files and folders. Enter the picture below, delete these two templates, restart word, and you can open it normally.
The second method is relatively simple
After opening word in safe mode, create a new document as shown below
The following picture will appear after word, and then click "Template on this machine"
In the pop-up template box, right-click to delete the template named "Blank Template", click OK, restart word and it will open normally
Typical worm.rays, the characteristics of this virus:
1. It only occurs on the 28th of every month.
2. Normal copying, cutting, pasting and other operations related to the clipboard cannot be performed!
3. If you paste text, the word "hello" will appear at the paste location instead of the original text!
[Destruction method]: This virus uses a folder icon, which is very confusing. After the virus runs, it copies itself massively to other directories.
1. When the virus is run for the first time, it will display "This File Has Been Damage!";
2. Copy yourself to the windows directory and rename it Mstray.exe;
3. Modify the registry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Currentversion\Run
To achieve its self-starting purpose;
4. Enumerate disk directories and release the following files in each root directory:
winfile.exe, virus main program
comment.htt, using the IE vulnerability to call "winfile.exe" in the same directory, the attribute is hidden.
desktop.ini system is hidden. When browsing a folder via the web, the system will call this file, which calls comment.htt, thus activating the virus.
5. The virus modifies the registry, hides system files, hides system-protected files, and hides known extension names.
In this way, users cannot see comment.htt and Desktop.ini, winfile.exe is hidden and has a folder icon, and it is easy for users to click on it thinking it is a folder.
At the same time, the virus generates a copy of itself under the current path. The name is the upper-level directory or the title of the current window to increase concealment.
6. The virus calls Outlook to send virus-carrying letters.
Detection method:
1. End EXPLORER.exe in the task manager,
2. Search for EXPLORER.exe, or open c:/winnt(windows)/sysytem32/
3. Find the EXPLORER.exe with the word icon and delete it
4. Search the registry: Start/Run: regedit
Find: explorer, delete key value is C:\WINNT\system32\EXPLORER.exe (in hkcu/soft
ware/microsoft/windows/current version/run)
5. Check whether word can be pasted and copied
Haha, let me explain.
The biggest advantage between the Office software package and other office software is that it has good compatibility and is two-way compatible. That is to say, the lower version can generally open documents edited by the advanced version normally, unless the document you edit with the higher version contains functions that the lower version does not support, but even so, other content can still be opened normally.
But nothing is perfect. When you use a lower version of Word to edit a document with many pictures and tables, especially if your level is not too high and you are not good at processing pictures and tables, some files that cannot be processed by the higher version of Word will be generated in the document. Identified bugs, such that it cannot be opened with a higher version.
solution:
After you install a higher version of Office (such as Office 2003), it is best to find a machine with Office 97 installed and copy the Office 97 program to your computer. It can be run directly without installation (Windows XP Office 97 cannot be installed, and Windows 2000 must be run directly, provided that a higher Office version is installed on your machine). Note: This is important if you frequently open Word documents edited by others.
Open the corresponding document with Office 97, copy the content to the new document section by section (this can eliminate bugs caused in document editing), and save it.
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