Steam refund steps: 1. Open the Steam platform; 2. Log in to your account; 3. Find the purchase record that requires a refund; 4. Apply for a refund; 5. Select the reason for the refund; 6. Submit the application ; 7. Waiting for review; 8. Refund successful. Detailed introduction: 1. To open the Steam platform, you first need to open the Steam platform on your computer; 2. Log in to your account and log in to the account on the Steam platform; 3. Find the purchase record that needs to be refunded, and click "View" in the upper right corner of Steam. , select "Purchase History" and so on.
The Steam platform provides a refund function, allowing players to apply for a refund within a period of time after purchasing the game. The following are the detailed steps for Steam refund:
1. Open the Steam platform: First, you need to open the Steam platform on your computer.
2. Login account: Log in to your account on the Steam platform.
3. Find the purchase record that needs to be refunded: In the upper right corner of Steam, click "View" - "Purchase History", here you can find all your purchases on Steam Purchase History.
4. Apply for a refund: After finding the purchase record you want to refund, click "Apply for a Refund" on the right.
5. Select the reason for refund: On the refund page, you need to select the reason for refund. Please make your selection based on actual circumstances and describe the reason for your refund in as much detail as possible.
6. Submit application: After confirming the reason for the refund, click the "Submit Application" button. At this point, your refund application has been submitted successfully.
7. Waiting for review: Steam will review your refund application. Normally, the review time will not exceed 7 days.
8. Refund successful: If your refund request is approved, Steam will refund the money to your original payment method. Please note that if your bank card or third-party payment platform refuses the refund, the refund may fail.
It should be noted that in order to successfully apply for a refund, you need to meet the following conditions:
1. The game time cannot exceed 2 hours (unless there are serious problems with the game).
2. The purchase time cannot exceed 14 days.
3. The game status must be activated.
4. It cannot be a gift or a game obtained through third-party transactions.
5. It cannot be seasonal DLC or non-refundable DLC.
6. It cannot be a game obtained through third-party market transactions.
7. Cannot be banned by VAC.
8. It cannot be a team or community-owned game.
9. It cannot be a gift or a game obtained through third-party transactions.
10. It cannot be a game obtained through third-party market transactions.
11. It cannot be a game banned by VAC.
In addition, some games may not support refunds, such as some third-party games, games not published by Steam, or games with special terms. For these situations, Steam will provide instructions on the refund page, so please read the relevant instructions carefully before applying for a refund.
In addition, if your account is banned by VAC (Valve Anti-Cheat), you will not be able to apply for a refund. VAC ban is a punitive measure imposed by the Steam platform on players who use cheating software, so banned accounts cannot make any refunds.
In general, Steam's refund process is relatively simple and straightforward. You only need to follow the above steps to complete the refund application. However, please note that you must confirm that you meet the refund conditions before applying for a refund to avoid wasting time and energy. At the same time, in order to avoid unnecessary trouble, it is recommended that players carefully read the relevant terms and policies before purchasing to understand the game's refund regulations and restrictions.
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