Hello, you can try two methods to solve the problem:
When double-clicking to run Word, a window will pop up prompting: "Microsoft Office Word has encountered a problem and needs to be closed. We apologize for the inconvenience." and provides two options: send an error report or not send it.
Operation 1: Select "Don't send", the Word program will automatically close, then run Word again, and it will ask "Do you want to start Word in safe mode?" Select "Yes" to enter "Safe Mode".
Operation 2: After entering, select "File" in the "menu bar" --> New;
Operation 3: Then click "Template on this machine" on the right side of "New Document"
Operation 4: Delete the "blank template" and confirm.
Rerun Word
The word template file is damaged. It can be restored simply by deleting the word template.
1. Close all open Word documents;
2. Copy this command:
%appdata%\microsoft\templates
3. Start → Run → Paste the command copied above → OK
4. In the opened directory, find Normal.dot and delete it, then re-run Word
First, check whether the Office series software is installed on the computer. You can check this by looking at the icon of the original Office file, or by going to "Start" - "All Programs". If Office is not installed, then (the original file) naturally cannot be opened.
In addition, another reason for this situation is: if the user uses 360 Security Guard to reinstall the system, Office cannot be installed due to permission reasons, and the user must install it by himself.
Secondly, if the original Office software is damaged and cannot be opened, the solution is: click "Start" - "Control Panel" - "Add or Remove Programs" in the lower left corner of the screen. After finding Office, click Just click "Change" - "Repair".
Of course, if the user thinks this is not safe, they can click "Delete" (uninstall). Then you can reinstall Office. However, after uninstalling, it is best to use tools such as 360 Security Guard to clean up the registry and other junk to avoid any residue.
First of all, the reasons why Word cannot be opened:
Word documents require a common template file when running. This template file contains some basic information such as user-defined toolbar (location) information, initialized document parameters (such as page settings, etc. initial values), and is generally used by ordinary users. When opening a Word document, it always works in the default template. Once the default template file is abnormally damaged or illegally changed, Word cannot be opened.
Secondly, solutions and steps:
1. When opening a Word document and reporting an error, select "Don't Send" when asked for the first time whether to send an error report, and the program will automatically close. Then when you open Word again, you will be prompted "Do you want to start Word in safe mode?", select "Yes".
2. Create a new document in the open Word document. At this time, the program will pop up a menu and select "Template on this machine".
3. In the pop-up template window, right-click "Blank Document" to delete it, and finally click "OK" to exit and restart Word.
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