Reasons and solutions for why the screen of Windows 11 computer is black but the mouse can still be moved

php editor Youzi will give you the answer: When you are using the Windows 11 operating system and suddenly encounter a black screen but the mouse can move, it may be due to a variety of reasons. This situation may be caused by graphics card driver issues, monitor connection issues, operating system issues, or hardware failures. In order to solve this problem, you can try some simple solutions such as restarting the computer, updating the graphics card driver, checking the monitor connection, etc. If the problem persists, it is recommended that you consult a professional technician or contact the computer manufacturer for further assistance.

Win11 computer screen black screen but the mouse can move the solution

Solution 1:

1. Use the ctrl alt del combination shortcut key, click to open the task manager .

#2. Click on the file in the upper left corner, select Run New Task, enter control and press Enter to open the control panel.

#4. Find the uninstaller and click to view installed updates.

#5. Then find all Servicing Stack updates, and finally restart the system.

Solution 2:

1. If we can’t even open the Task Manager, then we can try to log out of the computer and restart.

2. If the black screen problem still cannot be solved after logging out, then you can only reinstall the system.

3. You can download the Win11 system files from this site and then reinstall them.

System download recommendation: MSDN original system Win11 23h2 ISO enhanced pure version image

Installation tutorial:

1. Click local download (provided by this site There are three download methods: Thunder, network disk, and local download, choose one to download).

#2. Exit the security software and decompress the downloaded system image file (note: it cannot be stored on the system disk or desktop).

#3. Open the decompressed system image folder and double-click the hard disk installation (recommended).exe to enter automatic installation.

#4. Click I Got It (Note: System reinstallation requires formatting the system disk and desktop data. If you need to back up the data, please back it up in advance to avoid unnecessary losses) .

5. Click Reinstall Now.

#6. The computer automatically restarts and enters the system reinstallation process. You do not need to perform any operations.

#7. Automatically install system programs and necessary driver components.

#8. The installation is completed. The whole process only takes 5-30 minutes. The higher the configuration of the computer, the faster the installation speed.

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