Latest report from Microsoft and IDC: Every $1 invested in AI can bring a return of $3.5

Microsoft and IDC jointly released a research report to deeply explore the application and commercial value of AI in enterprises. Among them, 71% of the respondents said that they are already using AI. Enterprises will obtain a return on investment in an average of 14 months after deploying AI, and each dollar of investment can bring a return of 3.5 US dollars; 52% of the respondents said The lack of skilled labor is the biggest obstacle to implementing and scaling AI. In addition, the study found that AI has brought many innovative breakthroughs in areas such as employee experience, customer interaction and internal business processes.

With the widespread application of AI intelligent technology in society, its impact on the economy has become increasingly greater. Today, various organizations are gradually realizing the tremendous changes brought about by AI intelligent technology. However, when investing in AI intelligent technology, business significance and value become the key to decision-making. Business leaders and decision-makers need to understand which industries and application scenarios are most suitable for using AI to create value within their organizations, as well as the return on investment, the expected time for value realization, etc., and clarify the key steps for implementation. For enterprises, the use of AI technology can improve production efficiency, reduce costs, and improve customer experience, thereby increasing competitiveness and market share. At the same time, AI technology can also help companies analyze massive data, discover potential business opportunities and market trends, and provide strong support for strategic decision-making. Therefore, investing in AI intelligent technology is not only a trend, but also one of the keys for enterprises to achieve sustainable development.

To help enterprises understand the opportunities and business value brought by AI intelligent technology, IDC surveyed more than 2,000 business leaders and decision-makers around the world and explored how AI can drive economic benefits for organizations. The study is based on Microsoft's Work Trends Index results and analyzes how companies can benefit from investments in AI smart technologies, including creating new revenue streams, delivering unique customer experiences and improving internal processes. Key findings from the study include:

◉ 71% of respondents said their companies are already using AI technology;

◉ 92% of AI smart technology projects completed within 12 months or Complete deployment in a shorter time;

◉ After enterprises deploy AI intelligent technology, they can obtain return on investment within 14 months on average;

◉ Every enterprise’s investment in AI intelligent technology A US dollar investment can bring an average return of US$3.5;

◉ 52% of the respondents said that the lack of skilled labor is their biggest obstacle to implementing and expanding AI intelligent technology.

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This research fully proves the business value of AI technology. We are now improving employee experience and customer interaction. We deeply feel the changes it brings in core scenarios such as internal business processes and internal business processes, and we also see how AI technology can help innovation break through bottlenecks. With the help of generative AI intelligence technology, this value has grown exponentially around the world.

Ritu Jyoti, Vice President of IDC AI and Automation Group, emphasized: “According to IDC predictions, generative AI intelligence technology will bring nearly 10 trillion US dollars in growth to global GDP in the next 10 years. . To evaluate the value of new investments in generative AI intelligence technology, we need to build a business case by simulating potential costs and liability values.”

This wave of innovation has greatly accelerated the popularity of AI and applications, changing people's work and life, attracting more and more corporate customers to actively embrace the business transformation opportunities brought by AI.

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