Computer broadband connection not available

When I use the computer, what I fear most is disconnection from the Internet! In this era of advanced Internet, computers without Internet connection are almost undesirable to use. So what to do if the computer suddenly disconnects from the Internet? Below I will tell you some solutions.

Solution

Step 1: Make sure the network cable is connected

Make sure the network cable is connected to the computer and modem respectively. If your computer is connected to a hub or router, make sure the cable connecting the hub or router to the modem is connected.

Step 2: Make sure the network adapter is enabled

1. Click Start, click Run, type ncpa.cpl, and then click OK.

2. Right-click the "Local Area Connection" icon. Click Enable (if that option is available).

Step 3: Reset the Modem

1. Disconnect the cable from the computer to the modem.

2. Turn off the modem. If the modem does not have a power switch, remove power from the modem.

3. Wait two minutes.

4. Turn on the modem and connect the cable from the computer to the modem.

Step 4: Using Device Manager, uninstall and then reinstall the modem and driver

Before following these steps, you may have to download the latest version of your network adapter from the hardware manufacturer. driver. 1. Click Start, click Run, type sysdm.cpl, and then click OK.

2. Click the Hardware tab, click Device Manager, and then find Network Adapters.

3. Expand "Network Adapters" and right-click the network adapter's icon.

4. Click Uninstall and then click OK. In the dialog box that prompts you to delete the files associated with this device, click Yes.

5. Restart the computer. Alternatively, click Actions, and then click Scan for hardware changes.

6. If Windows finds the device but does not recognize it, you must install the latest driver for the network adapter.

Step 5: Create a new DSL or cable connection

1. Click Start, click Run, type ncpa.cpl, and then click OK.

2. Click "Create a new connection" under "Network Tasks". When the wizard starts, click Next.

3. Click Connect to the Internet, and then click Next.

4. Click Set up my connection manually, and then click Next.

5. Select "Connect using a broadband connection that requires a username and password" and click "Next".

6. Follow the remaining steps. Complete the wizard using the connection information provided by your Internet Service Provider (ISP).

Note: You may have to use software provided by your ISP to create a new connection.

Step 6: Repair Winsock and TCP/IP

1. Click Start, click Run, type netsh winsock reset, and then press Enter.

2. When the command prompt window flashes, please restart the computer.

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