12306 responded to a stranger's information appearing on his account: It may be because he used a third-party platform to grab tickets.

News from this site on February 5, according to Dumiao Finance, recently, many netizens said that strangers’ information appeared in their 12306 accounts and could not be deleted.

# In this regard, 12306 official customer service said that it may be due to the passenger’s If you have purchased tickets on a third-party platform, or helped others click on the accelerated package traffic package,

by default your account will be handed over to the third party for use. Railway regulations stipulate that new people can be deleted only 30 days after adding them, so there are situations where strangers’ information cannot be deleted. If personal information has been leaked, it is recommended to change the password several times.

According to our previous reports, on the evening of February 4, Yang Lipeng, technical director of the Railway 12306 Science and Technology Innovation Center, answered questions related to the purchase of Spring Festival travel train tickets.

Yang Lipeng said that some "ticket grabbing software" sets a large number of words 12306 in their relevant pages and function introductions, making passengers mistakenly believe that they have cooperated with the railway 12306 platform and that the ticket amount is guaranteed. The actual situation is that the

12306 platform has never cooperated with any third-party platform organization, nor has it allocated ticket amounts to any third-party platform for sale, nor has it conducted data link with any third-party platform.

According to Yang Lipeng, the remaining ticket data on the "ticket grabbing software" platform is actually information crawled from the 12306 platform, and then modified and processed. When the tickets for a certain train are sold out, the 12306 platform will show that there are no tickets for the train, but the "ticket grabbing software" platform will change it to "ticketed". This actually encourages passengers to buy long-distance tickets and then take a short distance. , or buy a short-distance ticket and take the long-distance ride. This approach is unfair and may prevent other passengers from purchasing real tickets. This behavior is not allowed and should be severely punished.

Related reading:

"Can third-party platforms grab tickets that cannot be purchased on official platforms? Railway 12306 said it is "not illegal but not kind""

"Can the ticket grabbing software "acceleration package" improve the success rate? Railway 12306 answers related questions》

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