The computer can access QQ but the browser cannot access the Internet 'A must-read for newbies: How to solve the problem of being able to access QQ and WeChat but unable to open web pages'

php editor Apple provides you with a solution to a common network problem: the computer can access QQ but the browser cannot access the Internet. In this case, we can try some simple solutions to solve this problem. First, check whether the network connection is normal, make sure the network cable is connected properly and the router is working properly. If there is no problem with the network connection, it may be an issue with your browser settings. We can try clearing the browser cache and cookies, or try using a different browser. If the problem persists, it may be an issue with your firewall or security software. We can temporarily turn off the firewall or security software and then try to access the browser. If none of the above methods solve the problem, it may be an issue with your network settings. We can check whether the computer's IP address and DNS settings are correct. If the problem still cannot be solved, it is recommended to contact the network operator or professionals for help. I hope the above method can help everyone solve the problem that the computer can access QQ but the browser cannot access the Internet.

Generally speaking, the entire intranet can only access QQ and WeChat. It is basically a DNS problem. For example, if the DNS forwarding on the domain control server fails, then such a fault will occur unless When the DHCP service delivers a DNS server to the client, it is necessary to set the internal network DNS server as the first choice and the external network DNS server as the backup to avoid this failure.

## After reading this, many people will ask, why not just use external Internet DNS server? It is basically impossible to malfunction, so why bother with setting up a DNS server on the intranet?

To ask such a question, you must be very unfamiliar with the domain environment, so it is difficult to explain clearly. If the internal DNS server is not used in the domain environment, many problems will occur, such as the inability to issue domain policies. to the client. Such people will ask again, why do we need a domain environment? What a hassle! I don’t even know where to start. Even if I explain clearly, the other party may not accept it, so I’ll just save it.

Let’s talk about the problem that a customer encountered today. Only a certain computer can only access QQ and WeChat, but cannot open web pages. Others are working normally, which means that there must be no problem with the DNS server. More It can't be a problem with switches or routers, it can only be a problem with this computer.

Use Todesk to remotely control this customer's computer. Yes, although the web page cannot be opened, Todesk can remotely control it normally.

Open the CMD command window, ping the internal network domain name, and ping the external network domain name. They can all be resolved normally, which means that the DNS configuration of this computer is correct and there is no problem with internal and external network communication, but the browser cannot open the web page.

Open the CMD command window as administrator, branch command: netsh winsock reset, considering that there may be a problem with the Winsock protocol configuration, use this command to reset the Winsock protocol configuration.

The prompt needs to be restarted to take effect. I don’t want to restart yet. I plan to think about it again. Let's see if there might be other issues.

Is it because the wrong proxy server is set? What's damning is that the Edge browser is not as quick and easy to find the proxy server setting options as the IE browser. Instead, you can only open the proxy in the system settings to view the settings.

As expected, the proxy server is open and set to The local IP, plus port 1080, must be caused by some game or malicious program. Switch the status of the proxy server to "off", and then you can access the Internet normally.

As for the netsh winsock reset command, it will not have any adverse effects on the computer, so there is no need to worry about it. The problem is solved and it is done. It takes 5 minutes. The satisfaction of the customer is the happiest thing for our IT outsourcing service personnel. , is also the time to reflect our value.

ok, this article ends here. No matter what, I am very happy to be able to help you. After reading this article, the computer can access QQ but the browser cannot access the Internet. "A must-read for novices: only If you can access QQ and WeChat but can’t open the web page, please read it again if you don’t understand it. Please continue to check out other related content on this site’s learning network!

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