In recent years, with the continuous advancement of technology, fingerprint identification has become an important means of security protection. However, some Win10 users may encounter a problem: the fingerprint reader is missing. What should they do? If you are also facing this problem, don’t worry, we will provide you with a solution in this article. However, before we start solving the problem, let’s first understand some basic knowledge about the Windows 10 fingerprint reader.
Win10 cannot find the fingerprint reader solution
1. First start the computer, enter the desktop, right-click the "Computer" button, and select the "Manage" option in the pop-up menu. Then in the newly opened computer management page, find the "Device Manager" option on the left.
2. In the expanded device list, locate the "Biometric Device" column. After expanding, you can see an exclamation mark in front of the fingerprint device (at this time, the fingerprint Right-click the device and select the "Properties" option in the pop-up menu. A new window will pop up, displaying the warning message "The device cannot be started").
3. Next, right-click the device again and select the "Update Driver" option from the new menu to enter the update driver page. Then click "Search automatically for updated driver software".
#4. Subsequently, the system will automatically start to search for the appropriate driver and download and install it. Please wait patiently.
#5. Finally, when the "successful update" prompt appears on the page, please restart the computer, and then the fingerprint unlocking function can be successfully implemented.
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