What should I do if the Remote Assistance on Win10 computer is grayed out and unable to connect?

php editor Youzi will introduce to you how to solve the problem that the remote assistance of Win10 computer is grayed out and cannot be connected. Remote assistance is a convenient and fast way to remotely control your computer, but sometimes you may encounter problems with being unable to connect. This problem may be caused by network settings, firewalls, remote assistance services, etc. Here, we will introduce several solutions to you in detail to help you successfully solve the remote assistance connection problem.

Solution to the problem that Win10 computer remote assistance is grayed out and cannot connect

Method 1

1. On the desktop, right-click [This Computer] and select [Properties].

#2. Then select [Remote Settings] from the options on the left.

3. Then check the bottom one [Allow remote connections to this computer], and check the bottom one according to your choice. Then just confirm the application.

Method 2

1. Press the "Windows R" key on the computer, then enter "services.msc" and press Enter to open the service window.

2. Scroll down in the services window and find "Remote Desktop Services", and double-click it to open it.

#3. Then, set the startup type of the Remote Desktop Service to "Automatic" and click "OK".

Method 3

1. Search for "Windows Defender Firewall" in the search box and open it.

2. Then, click "Turn Windows Defender Firewall on or off" in the window.

3. Select "Turn off Windows Defender Firewall" in "Private Network Settings" and "Public Network Settings", and click "OK".

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