The quality of hyperx headphones has always been very good, but some users find that the microphone of the headphones has no sound when using it. There are many possible reasons for this situation. Here are some of them. Let’s introduce some of them.
1. Connection
Check whether the microphone is fully inserted into the headphone jack. You can try plugging and unplugging it a few times.
2. Other devices
If conditions permit, you can plug the headphones into other devices that are running normally to see if they can be used normally and whether the audio link is normal.
3. Audio settings
Check the audio settings. Make sure that the speakers and microphone are enabled normally and not muted or at a low volume.
4. Disable software
You can try to disable any special audio software and other third-party software for the audio adapter. The system operation defaults to the original audio control.
5. Application
Check whether the audio settings in the game or software application are normal and whether they are turned on normally. If the computer is normal, not turning on the audio in the game or software will also cause the problem. No sound occurs.
6. Update the driver
Find the audio-related driver in the device manager of the computer, right-click the device and select Update Driver, wait until the driver update is completed. Try to see if it works properly.
7. Manufacturer’s after-sales service
If the above steps have been confirmed to be no problem, then you can contact the manufacturer for after-sales processing.
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