Corsair iCUE software not detecting RAM [Fixed]

This article will explore the measures users can take when Corsair iCUE software does not recognize RAM in Windows systems. Although the Corsair iCUE software is designed to let users control their computer's RGB lighting, some users have found that the software does not function properly, resulting in an inability to detect RAM modules.

Why doesn't ICUE pick up my memory?

The main reason why ICUE cannot correctly identify RAM is usually related to background software conflicts. In addition, incorrect SPD write settings may also cause this problem.

Fixed an issue where Corsair Icue software could not detect RAM

If the Corsair Icue software does not detect RAM on your Windows computer, please use the following suggestions.

Close the ICUE software and restart it

Check for software updates

Reseat the memory

Does your motherboard have SPD writing function?

Are you using other software to control RGB RAM lighting?

Repair ICUE software

Uninstall and reinstall ICUE software

Contact bracket

Below, we have explained all these fixes in detail.

1]Close ICUE software and restart

The first thing you should do is to completely close the Icue software and then restart it. Follow the steps provided below:

Close Icue software.

Open Task Manager and select the Processes tab.

Look for the Corsair Icue process running in the background.

Right-click each ICUE process and select End Task.

After performing the above steps, start the Icue software. Now, see if it detects the RAM.

2]Check for software updates

Make sure you are using the latest version of Corsair Icue software. Follow the steps provided below to check for software updates:

Open iCUE software.

Click the gear-shaped icon in the upper right corner to open its settings.

Select Software Updates from the left.

Now, click on the Check for Updates button.

After performing the above steps, the software will check for updates and install them if available.

3]Reseat your memory

Your memory may not be seated correctly. We recommend that you reseat all memory modules. Completely shut down the computer, and then open the computer case. Now, remove the memory sticks and clean them. Also, clean the memory slots. After cleaning the memory module and memory slot, insert the memory module again.

4] Does your motherboard have SPD writing capability?

If your motherboard has SPD writing capability, this feature should be enabled. Otherwise, the Corsair Icue software will not detect your memory module. Please refer to the user manual to find out if your motherboard has this feature. In addition, the method of enabling this feature is also mentioned in the user manual of the motherboard.

5]Are you using other software to control RGB RAM lighting?

If you use other software to control RGB RAM lighting, it may conflict with the Corsair Icue software. Therefore, the Corsair Icue software will not work if you have another RAM lighting control software installed on your system. In this case, you need to completely remove the other software.

To completely remove other software, you must delete all of its remaining files and registry entries. Doing this manually is a difficult task. Therefore, you can use Revo Uninstaller for this purpose.

6] Repair ICUE software

If the problem persists, we recommend you to repair the Icue software. You can do this through Windows 11/10 settings. The following instructions will guide you in doing this:

Open Windows 11/10 settings.

Go to the application installed application.

Find the Corsair Icue software.

Select it or click the three dots next to it. Select Edit.

Click Yes at the UAC prompt.

After performing the above steps, the repair process will start automatically and when the repair process is completed, you will see a successful repair message on the screen. Now, launch Icue and see if it detects the RAM this time.

7]Uninstall and reinstall ICUE software

If Icue still doesn't detect your RAM, uninstalling and reinstalling it is a last resort. You can uninstall the ICUE software using Control Panel or Windows Settings. After uninstalling the software, restart your computer. Now, download its latest version from the official website and install it.

8]Contact Support

You may also contact Corsair Support for further troubleshooting assistance.

Corsair ICUE software does not detect RAM after update

If the Corsair Icue software does not detect your RAM after a Windows update, please check the SPD write functionality. The Widows Update may have turned off this feature. If the problem occurs after updating the ICue software, you need to fix the software. If this does not work, please uninstall and reinstall the software or contact Corsair Support.

Read next: Gigabyte RGB Fusion not working or detecting anything.

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