Windows 11 users report issues with Microsoft's February update: unable to install, file manager crashes when restarting/shutdown

According to foreign technology media Windows Latest, the Windows 11 update KB5034765 released by Microsoft this month has multiple problems, such as reduced running speed, disappearance of the taskbar and start menu, installation failure, and file Manager failure.

installation failed

IT House cited the media report that during the installation of the February cumulative update KB5034765 on Windows 11 devices, errors such as 0x800f0922, 0x800f0982 and 0x80070002 will appear.

Users reported that the device required a restart after installing the cumulative update, but after restarting it was found that the update was not installed.

File Explorer crashes when restarting or shutting down the system

After installing the January 2024 optional update, Windows 11 users reported an issue with File Explorer crashing when restarting or shutting down the system.

The error message shows an error with the explorer.exe application, mentions a specific memory address, and states "Unable to write to memory."

The error message is: "explorer.exe - Application Error", and its content is:

The instruction at 0x00007FFB20563ACa references memory at 0x0000000000000024. Memory cannot be written. Click OK to terminate the program.

Despite users trying multiple fixes, such as running system file check tools and testing memory, the problem persists. Reinstalling the latest Windows 11 version also failed to solve the problem.

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