Dealing with Windows 11 black screen but sound issues

What to do if the Win11 screen is black and there is sound

With the release of Windows 11, many users can’t wait to upgrade the operating system to experience its new functions and interface. However, some users may encounter some problems when using Win11, such as encountering a black screen but sound. This problem may cause users to be unable to use the computer normally, but don't worry, here are some ways to solve this problem.

1. Check monitor connections: First, make sure all monitors and cables are connected correctly. There may be a loose cable or a weak connection, causing the monitor to go black. Unplug the cable and plug it back in to make sure the connection is secure.
2. Change the monitor input source: Sometimes, changing the monitor input source to the correct setting can resolve the black screen issue. Press the menu button on your monitor, find the input source option, and select the correct input source.
3. Check the monitor energy: Make sure the monitor and computer are powered on normally. Check that the monitor's power cord is connected and that the electrical outlet is working properly. If necessary, try connecting the monitor to a different power outlet to test.
4. Adjust resolution and refresh rate: Sometimes, too high a resolution or refresh rate may cause the monitor to go black. Enter the settings menu of Windows 11, select the "System" > "Display" option, and adjust the resolution and refresh rate in "Advanced Display Settings" to suit the display.
5. Enter safe mode: If the problem of black screen still exists, you can try to enter safe mode to solve it. Press the F8 key repeatedly as soon as the computer turns on until the startup options appear. Then choose to enter safe mode. If it displays normally in safe mode, the problem is most likely caused by an installed program or driver.
6. Update or rollback the graphics driver: The graphics driver may be the culprit of a black screen. Try updating the graphics card driver to the latest version, or rolling back to a previous version. You can find the graphics card driver in the device manager for corresponding operations.
7. Check software and application compatibility: Some old software and applications may not be compatible with Windows 11 and cause black screen issues. Check and update all installed software and drivers, or try uninstalling or disabling incompatible programs.
8. Restart the computer: Sometimes, simply restarting the computer can solve the black screen problem. Press the computer power on button and select the restart option.

If any of the above methods do not resolve the issue, then further investigation may be needed for a hardware failure. There may be a problem with the monitor, or the graphics card may be faulty. If the problem persists after trying the above solutions, it is recommended to contact the manufacturer of your computer or find a professional technician for help.

To sum up, the problem of black screen but sound in Win11 may be due to various reasons such as monitor connection problems, incorrect input source settings, improper adjustment of resolution or refresh rate, graphics card driver issues, and software compatibility. To. By trying the above solutions one by one, most black screen problems can be solved, allowing users to use the Windows 11 operating system smoothly.

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