Samsung S22 performance restriction case holds first preliminary hearing, both sides insist on their own opinions

Recently, according to Korean media reports, some users of Samsung S22 series mobile phones have filed compensation lawsuits, claiming that the Game Optimization Service (GOS) installed on these mobile phones has caused a decrease in device performance. Samsung Electronics refuted this, saying that this incident is significantly different from previous performance limiting incidents at Apple.

Samsung S22 series

On February 23, the 21st Civil Agreement Division of the Seoul Central District Court filed a lawsuit against 1,882 Galaxy smartphone consumers in March 2022. The first preliminary hearing was held in a damages lawsuit filed against Samsung Electronics.

Consumers argued: "Samsung Electronics promoted the latest processor without explaining how it works, so consumers did not realize that GOS uniformly limited the performance of smartphones when they purchased smartphones. "This deceptive marketing and advertising practice violates consumers' right to choose a smartphone."

GOS is designed to reduce performance by adjusting graphics processing unit (GPU) performance and reducing screen resolution, among other measures. to prevent the smartphone from overheating when running games that require high-performance computing.

With the launch of the S22 series in 2022, Samsung Electronics forced the installation of a different GOS than previous smartphones and prevented its removal, leading to consumer lawsuits.

Related reports

Samsung Electronics defended its actions, saying: "The plaintiff's claim that GOS reduces the performance of smartphones is baseless. The introduction of the GOS function is to Optimize performance when using certain gaming apps." The company also emphasized that the case is significantly different from recent court rulings, which have in part supported claims for compensation related to reduced device performance after Apple's iPhone operating system (iOS) updates.

Samsung Electronics asked the court to consider, "This case is very different because it only caused problems when running a specific game application under specific conditions."

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