Microsoft tailors professional AI tools for financial departments

On Thursday, U.S. time, Microsoft demonstrated an artificial intelligence tool for the financial departments of corporate customers, showing Microsoft's plans to customize new software for different industries, professionals and individuals. part of the vision.

Microsoft announced the launch of a tool called Microsoft Copilot for Finance, designed to assist users in identifying risky projects from data sets, generating reports based on raw data, and handling tasks that typically require outsourcing. Currently, Microsoft has not announced pricing and release date for the financial tool.

Before introducing this new artificial intelligence tool, Microsoft had launched similar tools to salespeople and customer service representatives.

These tools are typically priced at $20 per user per month. However, users also need to purchase related software such as Copilot for Microsoft 365, whose subscription fee is US$30 per month.

Microsoft Vice President Emily He said that the company also plans to customize its own artificial intelligence tool Copilot for areas such as marketing and supply chain.

Microsoft has been pushing hard to advance its artificial intelligence solutions that can handle sales and service tasks, intensifying competition with Salesforce. Salesforce launched an artificial intelligence assistant called EinsteinCopilot on Tuesday.

At a media conference held in San Francisco, USA, Microsoft demonstrated how professional artificial intelligence can be combined with a customer relationship management system developed by Microsoft or Salesforce to help users write emails and complete various tasks.

Microsoft Vice President Charles Lamanna (Charles Lamanna) said that the direct use of CRM systems will be reduced in the future, and may even disappear completely. He noted that Copilot will largely replace the work of salespeople manually updating CRM systems and extracting information.

Chenchen added that although these systems will still operate behind the scenes, the business models that support them may undergo adjustments.

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